Taking the Gamble Out of Communications Technology

Many companies, universities and other organizations invested in communications solutions which were perfect fits at the time. Jump ahead seven years – factoring in growth, mergers and acquisitions, sweeping technology changes – and many of these organizations find themselves with a complex system of telephony gear, video equipment, and IT applications from multiple vendors.

How best to make all these systems […]

Top 5 Reasons to Move to CX-E Cloud

CX-E Cloud brings 30+ years of experience in unifying communications to a hosted solution.
CX-E Cloud brings all the best-of-breed UC applications businesses have come to expect from AVST. With unmatched interoperability and reliability, CX-E Cloud has the same enterprise-class features already trusted by Fortune 500 companies, the largest public and private universities, and leading healthcare organizations.

Nortel CallPilot: Security and Compliance

Upgrading a Nortel CallPilot is no longer a matter of communications budgets, it’s a matter of security and compliance. With last year’s end of life for Microsoft Server 2003, the backbone of CallPilot, security updates ended. Support ended. Maintaining compliance is virtually impossible – everything from doing business with Visa (PCI) to HIPAA Privacy standards for the healthcare industry.

Where to […]


Welcome to Spotlight

The AVST Spotlight magazine, Enterprise Connect edition, is now available online. Spotlight celebrates the best and brightest of AVST: its solutions; its people; and the Unified Communications industry. In this edition, we highlight the value of interoperability and why it’s more important than ever to future-proof your communications infrastructure.
Skype for Business & AVST
This edition provides insight on how to enhance […]


AVST Future-Proofs Infrastructure for Enterprise

Hardy Myers, President & CEO of AVST, spoke on camera with John Furrier and Jim Burton at Enterprise Connect 2016 for theCube.  A number of topics were covered in the video – Cloud, Microsoft’s Skype for Business, and AVST’s focus on maintaining interoperability to future-proof customers’ IT investments.

Here are some highlights of the conversations that took place in Orlando.

What it […]


7 out of 10 Customers Ask Me About TeamQ

After 12 years as a Sales Manager at AVST, never have I seen such excitement as when I introduce TeamQ® to customers. I call it the “aha! moment”, when the spontaneous solution to a problem is accompanied by an exclamation of joy. It’s the sudden comprehension of TeamQ.

Last week, a customer actually stopped me mid-way through my TeamQ presentation: “Hold […]


Gartner Predicts Cloud Telephony Spending to Surpass Premise in 2017

A shift is upon us. Are you ready?
Migration to Cloud delivery for new and replacement telephony is on the rise.

2017 will be a big year, where Cloud telephony and messaging sales surpass premise-based revenue for the first time. Cloud-based telephony and messaging represent the most significant opportunity, with end-user investments projected to rise to $13.25 billion in 2019, according to […]


Tis the Season to Boost First-Time Call Completion

With today’s mobile-first mentality, call completion is no longer just a matter of sending calls to a single phone number. Employees are working from different locations, utilizing multiple devices – from desk phones and softphones to mobile devices.

To make call routing successful, the routing process needs to be automatic, not requiring any user involvement. The trick to doing this is […]

Santa Texting

AVST Makes Everyone an Executive

With all the consumer virtual assistants on the market – Apple Siri, Google Now, Amazon’s Alexa – aren’t you ready to adopt a personal assistant for your business life?

Meet Atom, your very own personal assistant. When AVST first introduced Atom in 2013, it was called a first in enterprise mobility. “With this latest release, AVST continues to leapfrog virtual personal […]

AVST Makes Everyone an Executive