General Data Protection Regulation (GDPR) is a set of digital rights, recognizing the value and commoditization of personal data in the global digital economy. This regulation significantly increases data protection laws concerning information security. GDPR elevates personal data protection to the same importance of legal and financial data. Personal data needs to be protected, it’s not up to those who […]
Enterprises are increasingly weighing their options for moving components of their communications infrastructure to a cloud solution. The demand for functionality that supports a transition from premise-based UC to a cloud or hybrid-based system is rapidly growing. […]
May 2018, GDPR goes into effect. Its tough new privacy requirements are designed to provide consumers with more control over how their data is collected, stored, distributed and destroyed. Under GDPR, personal data belongs to the Person, the rest of us are just custodians of their data. […]
CX-E 9 offers a wealth of future-proofed features that can enhance and extend the life of your current phone system infrastructure, on-premises or in the cloud. CX-E 9 includes expanded scalability, multi-tenancy, and support for Microsoft’s Encryption File System (EFS) for end-to-end secure messaging. […]
Customer service has become a major differentiator for all enterprises. The quest for customer satisfaction and loyalty have driven the need for efficient and reliable call center solutions. Envision and AVST have teamed up to optimize the power of TeamQ®, AVST’s informal call center for next-generation workers.
In today’s workforce, a team may not be in a single location, but they need […]
AVST is proud to release the latest version of the CX-E unified communications platform, engineered to facilitate the transition to cloud communications for enterprises worldwide. CX-E 9 offers key features ideally suited for customers and partners pivoting to the cloud: expanded scalability, multi-tenancy, support for Microsoft’s Encryption File System (EFS) for secure messaging, and much more.
The next AVST Live! […]
One foot in the cloud with Office 365, the other foot firmly planted on-premises with your PBX? Microsoft’s session border controllers (SBC) have provided the connection from third party on-premise telephony platforms to Microsoft Exchange Online Unified Messaging – Ground Control to Major Cloud. But now, Microsoft is discontinuing support for the use of their SBC.
Are you ready to move […]
Beginning this July, Microsoft Exchange Online Unified Messaging will no longer offer direct session border controller (SBC) SIP access for a third party PBX. If you have a Cisco, Avaya or another third party PBX phone system connecting to Exchange Online UM, this will affect you. […]
Voicemail doesn’t have to be the black hole of messaging anymore. Voicemail has evolved and continues to be a key communications application for organizations around the globe. It’s become Voicemail 2.0, all grown up. […]
There has been a disturbance in the Force this holiday season as IT managers become aware of Microsoft’s discontinuation of support for existing SBCs to connect 3rd party PBX systems to Exchange Online Unified Messaging (UM). […]