A New Way of Doing Business

Dan Ravetto, AVST Vice President of Support & Service, discusses how his team improved efficiency with TeamQ.

Collaboration and teamwork are changing the way we do business. Companies around the globe are adopting new strategies to improve efficiency and AVST’s Technical Support team, which I oversee, is an example of this ongoing workplace evolution. As extremely skilled knowledge workers, my group [...]

Dan Ravetto, AVST Vice President of Support & Services

Answering the Call for Innovation and Growth

AVST Vice President of Marketing Denny Michael discusses the latest release of CX-E.

As the New Year gets underway, AVST is starting out with a roar. Today, we released the latest version of our unified communications (UC) platform, CX-E 8.6.  Simply put, it the most resilient and interoperable UC platform in the market, and there is no other solution that can [...]

Denny Michael, AVST Vice President of Marketing

AVST’s Event Schedule Ramps Up for 2015

Jennifer Hernandez, AVST’s Marketing Event Planner, answers questions about the company’s busy 2015 show schedule and tells what it’s like to be the ultimate party architect.

How many AVST events are you currently working on for 2015?

JH: A whopping 18! The events range from big industry shows like Microsoft Ignite in May and the annual EDUCAUSE conference in October, to partner [...]

Jenn 1

Is Your Business Ready For 2 Million Calls A Month?

Mobile device users are driving exceptionally high call volumes. AVST President & CEO Hardy Myers discusses why security and scalability are top of mind in an increasingly mobile world.  

One of AVST’s largest healthcare customers is now fielding nearly two million calls a month. Yes, two million. Many AVST customers in the financial, government, education, healthcare and other enterprise sectors [...]


AVST Serves More Than 1,100 Schools and Universities

AVST Vice President of Marketing Denny Michael reflects on the education sector.

During my travels, I’ve visited with hundreds of professionals from the education sector. AVST regularly participates in ACUTA and EDUCAUSE conferences, as well as other education-oriented events. The organizations and opportunities are geared toward IT professionals who serve schools, colleges and universities. Our participation with them reinforces AVST’s commitment to education.

AVST has [...]


20 Million AVST Users Now in Action

AVST Vice President of Sales Sean P. Shaughnessy discusses why 2014 has been a year of company growth.

Last month we announced AVST had grown its user community to more than 20 million worldwide. This achievement is due, in large part, to valued partner relationships cultivated throughout AVST’s 30-year history. But more recently, we’ve also accelerated our R&D investments and marketing [...]


Planes, Trains and Automobiles

AVST Vice President Denny Michael discusses the company’s busy fall tour schedule that includes a host of road stops and conferences across the country.

It’s been just a few days since we at AVST announced our new IP integration for Microsoft Lync 2013, and the buzz is on. Analysts who cover Microsoft are calling, partners are looking at the revenue opportunities, [...]


8 Top Ways AVST Elevates Microsoft Lync

Tom Minifie, AVST’s Chief Technology Officer, discusses CX-E’s new IP integration for Microsoft® Lync® Enterprise Voice.

Microsoft’s increasing presence in the enterprise unified communications market has many companies now looking very closely at Lync Enterprise Voice as a PBX. Some businesses have moved  ̶  or are considering moving  ̶  to Lync as their sole PBX solution. Others are integrating Lync into [...]


Healthcare IT Market Continues Rising, But Big Obstacle Remains

Denny Michael, AVST’s Vice President of Marketing, discusses how healthcare providers are overcoming a “major” technology constraint.

The healthcare IT market is on the rise and it’s no wonder. So many changes, so many issues to confront as medicine goes increasingly “digital.”

In its “Top health industry issues of 2014,” PricewaterhouseCoopers reported that in order for healthcare providers to succeed [...]

Healthcare Market

How Virtual Personal Assistants Are Redefining Business

The surge of smart mobile devices has accelerated the adoption of personal assistants for business users. Below, Tom Minifie, Chief Technology Officer for AVST, answers questions about the growing trend of virtual personal assistants in the workplace.

Firstly, how do you define a “virtual personal assistant” for the business user?

Simply put, virtual personal assistants help workers to be more [...]