Easily create a new group of CallXpress mailboxes

Did you know you can easily add a group of CallXpress mailboxes using the Administration utility’s Mailbox Import and Export commands?

The CallXpress Administration utility lets you create mailboxes from the System Server or a client workstation. The utility also lets you create mailboxes individually or across a range of mailboxes for a specific type.  In the following 7 minute video, Pat Haney will show you the step-by-step process for easily adding a group of mailboxes using the Mailbox Export and Import commands.

During his demonstration, Pat uses the Administration utility’s Mailbox Export commands to export the information from an existing mailbox on the telephony server to a text file in comma-separated-values (.csv) format. He then edits that text file to add a group of new mailboxes and then uses the Mailbox Import command to create the new mailboxes on the same telephony server

Important:  Mailboxes are updated according to the information in the Mailbox Import file. If there are errors in this file, they are displayed in the Import Errors box that replaces the Import Contents box.

Do not create a mailbox import file by hand without familiarizing yourself with the online help topic “Mailbox import file.” This topic contains current information about the structure the telephony server requires the file to have, the data fields it can contain, and the data formats and dependencies of those fields. The telephony server may not import the contents of a file that does not meet these requirements, or it may import only parts of the file.