CallXpress 8 offers new Voice User Interface (VUI)

Did you know CallXpress 8 offers the option* to have integrated speech recognition?  By adding speech recognition to the system, users can be configured to use the new Voice User Interface (VUI) that allows them to navigate the features of their mailbox using spoken commands.

What is the Voice User Interface (VUI)?
Use easy to remember spoken commands to manage your messages, place calls to other system users, place calls directly to phone numbers and manage your mailbox settings completely hands-free to comply with government regulations when accessing your mailbox while driving.

• Easier to remember how to navigate as it uses commands that you would naturally say to perform actions
• Provides powerful features that would be difficult to use in a traditional DTMF TUI
• Most commands are the same as Seneca making it easy to transition from Seneca to the CallXpress VUI
• Utilize your 50 free UM & PA licenses to call contacts & manage your calendar from the VUI

* Speech Recognition is a licensed feature of CallXpress and is licensed on a per-resource basis.  Speech resources are pooled and allocated to ports as needed on a first-come first-served basis.