City of Phoenix Case Study

The City of Phoenix, Arizona’s capital city, is the fifth largest city in the nation with over 1.5 million residents. With more than 40 departments and functions throughout the city including the Police Department, City Hall, the Phoenix Sky Harbor International Airport and the Parks and Recreation Department, the City of Phoenix has over 14,000 employees who depend upon a reliable, easy to use voice mail system.

“We realized early on that in order to meet the needs of our 14,000 users today, we needed to be able to deploy a robust, highly scalable and cost-effective solution in a short period of time and with minimal disruption to our current users who are scattered across more than 40 city departments and functions," said Linda Henderson, IT Supervisor for the City of Phoenix.

Read City of Phoenix Case Study Online

After deploying their system earlier in the year, Linda Henderson attended the 1st Annual CallXpress End User Conference and had this to say:

"I felt the time was VERY WELL spent. I learned a lot at the conference and found it extremely beneficial."