CallXpress 8 Launch Fun For All!

While it’s easy to imagine why my AVST colleagues at VoiceCon are having a blast spreading the word about CallXpress 8, I didn’t want anyone to think that those of us left behind at the corporate offices are any less gleeful or proud of this momentous occasion!

Here’s a picture of some of the Foothill Ranch staff celebrating today’s CallXpress 8 launch.

 

And two pictures of our new tradeshow booth introducing CallXpress 8 being displayed at VoiceCon Orlando 2009:

          
 
This next generation of CallXpress is truly the most significant release for AVST thus far thanks to the outstanding efforts by our development team, collaboration between AVST and our reseller channel, as well as input from our valued customers.

THANKS to EVERYONE who made this release possible!  We believe and hope you agree that CallXpress 8 will bring many new success stories to the AVST Community!

Related Article:

• Communications ROI & Results are the Focus of VoiceCon Orlando 2009

Related CallXpress 8 Launch Material:

• CallXpress 8 Unifying Communications Brochure
• High Availability Datasheet 
• Personal Assistant Datasheet 
• Legacy Voicemail Replacement Datasheet 

 

Achieve High Availability and Disaster Recovery with CallXpress 8

AVST products are known for delivering the highest levels of reliability. CallXpress 8 continues the tradition by protecting your most mission critical communication applications 24 X 7. Through a robust multi-server architecture, CallXpress is designed to avoid business downtime, keep users constantly connected and provide IT administrators with the confidence that their system remains healthy.

CallXpress offers a variety of deployment options that support many different emergency preparedness and business continuity initiatives:

• Multi-Server
• Multi-Server with Neverfail®
• Redundant Server Components
• Built-in System Reliability

Related Articles:

• CallXpress 8 High Availability Datasheet

Turn Your Mobile Phone Into Your Virtual Office

In today’s fast-paced world, we could all use some extra assistance to help us get through our day a little more efficiently. Put CallXpress Personal Assistant to work for you and increase both your productivity and customer satisfaction.

Whether you are in the office, in your car, stuck in an airport, or someplace else without an Internet connection, CallXpress Personal Assistant is at your service to:

• Listen to, create, change, or delete meetings and appointments
• Accept or decline meeting requests from others
• Call and manage your contacts
• Route calls to the most appropriate telephone based on your location and availability
• Notify you of missed calls
• Perform interactive call screening to divert an incoming call to another person, or acknowledge a call with a brief message that is played to the caller before they are transferred to your voicemail
• Transfer calls from your mobile phone to your office phone and vice versa
• Record a conversation

 

Related Articles:

• CallXpress 8 Personal Assistant Datasheet

CallXpress Ranked #1 Again

The Voice Report’s February 2009 National PBX Survey confirmed CallXpress as the primary voicemail system in use by its respondents.

Feb. 26, 2009 (Vol. 30, No. 5)
Source: Voice Report’s 2009 National PBX Survey

Ten Fast Facts for CallXpress Users

 1. AVST enhances CallXpress with Speech-to-Text.

• With GotVoice®, CallXpress users can receive their voice messages in text form on their mobile device or their computer. Now you are able to quickly view the content of your voicemail messages when access to audio is prohibited or a challenge to access.

• As regulatory compliance requirements become a bigger issue for enterprises around the globe, we are providing  you a solution that ensures voicemail messages can be archived, retained and discoverable as needed.  Message archive functionality is now available for CallXpress through integration with Symantec Enterprise Vault, provided by Vault Solutions’ Archive Accelerator product.

• AVST was ranked #1 for the most complete Unified Messaging (UM) solution on the market today, evaluated against 16 other UM providers including Avaya, Microsoft, Cisco and Nortel.
• AVST is a Leader in Gartner’s report for Voicemail, UM, Notification, and Personal Assistant. (2007 Gartner Inc. "A Framework for Unified Communications")

• If documents are key to your business, then RightFax is the right solution for you. RightFax together with CallXpress brings increased efficiency, flexibility and security to faxing and electronic document delivery.

• NotifyXpress™, a broadcast notification add-on to CallXpress, enables proactive, cost-effective outbound customer communications.
• Examples are Appointment reminders, School Notifications, Emergency Message Notification, Sales Follow up, and Status of Services (e.g. flight delay, payment due)

• ScheduleXpress is an ancillary application used to augment the Extension Specific Processing (ESP) capabilities of CallXpress, giving administrator the ability to create sophisticated personal and departmental menus as well as interactive audio menu applications for specific extensions based on time and date.
• To learn more about "Customizing Your Auto-Attendant with ScheduleXpress", view this one-hour archived webinar.

• Example include Bank by Phone, Automatic Financial Reporting, Campus Directory, Store Locator and more, providing your customer information 24X7.

• AVST offers self-paced, interactive, on-demand online training courses for end user administrators.
• End user documentation and an on-line tutorial on using CallXpress are available on the AVST website.

• The AVST Community is all about providing end users with valuable resources and a gathering place where they can share and exchange ideas, ask questions, and provide solutions to one another.
• This social network is home to the CallXpress User Group, CallXpress User Forum, AVST Blogs and the AVST Customer Advocate Program.
• The CallXpress User Forum is an online social network for CallXpress User Group members hosted by AVST.  Membership is FREE for all CallXpress users with valid XpressCare® contracts.

• 2009 Programs
  • 0% lease up to 36 months on CallXpress purchases over $10K
  • 0% FMV lease on combined CallXpress purchase with other telecom equipment
  • CallXpress Rental Program