Why upgrade to CallXpress 8?
April 13, 2009 by Matt Sawyer · 1 Comment
So you’ve heard the buzz….CallXpress 8, AVST’s next generation feature-rich Unified Communications platform delivers high availability, scalability, centralization, cost savings, mobility and more. But what does this mean to you?
It means that CallXpress 8 delivers the mission critical functionality you have been looking for while protecting your current and future communications infrastructure.
Here are the some of the highlights of CallXpress 8:
- High Availability and Disaster Recovery – New, multi-call server architecture delivers continuous high availability and avoids system downtime. A multi-server architecture combined with Neverfail®, a fully synchronized hot standby, provides IT administrators with the peace of mind that CallXpress is running 24×7.
- Centralization – CallXpress 8 provides customers with the ability to centralize messaging and call processing applications by using their existing voice or data networks and deploying AVST’s survivable call server technology or SIP gateways.
- Speech - CallXpress provides speech access to your company’s communication infrastructure and real-time call connectivity. It also offers hands-free mobile management of telephone calls, e-mails, fax messages, contacts and calendar and complies with the hands-free mobile phone laws enacted in many states and countries.
- Personal Assistant - Provides Find-me/Follow-me capabilities to automatically route calls to the most appropriate telephone based on their current presence as well as Calendar and Contact management for users of Microsoft® Exchange and IBM® Lotus Notes®. When combined with existing mobility applications such as unified messaging, voice user interface, and single number/single mailbox, CallXpress 8 becomes the most mobility-enabled solution offered by AVST to date.
- Scalability – Now able to scale up to 384 ports and 40,000 users, CallXpress 8 doubles the scalability of previous versions and can be networked for larger capacity.
- Interoperability – CallXpress 8 is compatible with more than 250 TDM, IP-PBX, and Centrex integrations with the ability to support up to 10 switches on a CallXpress system.
Understand the Benefits of Upgrading to CallXpress 8
AVST believes it is critical for customers to continually utilize the latest version of software. Proactive upgrades ensure optimal performance, continued feature enhancements, increased stability, and ongoing compatibility with emerging communications technology. Click here to view a feature matrix that lists many of the features available with recent versions of CallXpress.
Related Links:
- CallXpress 8 Unifying Communications Brochure
- High Availability Datasheet
- Personal Assistant Datasheet
- Legacy Voicemail Replacement Datasheet
Leverage 2nd Nature® to provide single point of administration
April 8, 2009 by Dana Morio · Leave a Comment
AVST has entered into a partnership with Unimax Systems Corporation. AVST CallXpress customers can leverage Unimax’s flagship product, 2nd Nature, to provide administrators with an interface for single point of administration to manage CallXpress, their PBXs and other critical business systems. This enhances productivity by providing administrators an enterprise-wide, synchronized view of all users and system profile data including phones, classes or service, voice mailbox settings, voice distributions list, and more.
Key benefits:
- Reduces operational costs by reducing repetitive processes and creating automation
- Increases visibility by providing enterprise-wide, synchronized view of CallXpress, PBX systems and other critical business systems
- Increases security by providing role-based permissions of voice operations
Requirements:
- Unimax’s 2nd Nature release 6.8 currently supports CallXpress 7.91
Related Links
Tom Minifie Live from VoiceCon Orlando 2009
April 6, 2009 by Blog Administrator · Leave a Comment
CallXpress 8 was a HIT at VoiceCon Orlando 2009. Check out the video below of Tom Minifie, AVST CTO, being interviewed by Eric Krapf about CallXpress 8.
Related CallXpress 8 Launch Material:
