Easily create a new group of CallXpress mailboxes
Did you know you can easily add a group of CallXpress mailboxes using the Administration utility’s Mailbox Import and Export commands?
The CallXpress Administration utility lets you create mailboxes from the System Server or a client workstation. The utility also lets you create mailboxes individually or across a range of mailboxes for a specific type. In the following 7 minute video, Pat Haney will show you the step-by-step process for easily adding a group of mailboxes using the Mailbox Export and Import commands.
During his demonstration, Pat uses the Administration utility’s Mailbox Export commands to export the information from an existing mailbox on the telephony server to a text file in comma-separated-values (.csv) format. He then edits that text file to add a group of new mailboxes and then uses the Mailbox Import command to create the new mailboxes on the same telephony server
Important: Mailboxes are updated according to the information in the Mailbox Import file. If there are errors in this file, they are displayed in the Import Errors box that replaces the Import Contents box.
Do not create a mailbox import file by hand without familiarizing yourself with the online help topic “Mailbox import file.” This topic contains current information about the structure the telephony server requires the file to have, the data fields it can contain, and the data formats and dependencies of those fields. The telephony server may not import the contents of a file that does not meet these requirements, or it may import only parts of the file.
AVST: The Future Proof Choice
September 15, 2009 by Blog Administrator · Leave a Comment
In the wake of Nortel’s recent news, now more than ever, it’s important to invest in applications that can support your existing Nortel® circuit-switched PBX solution and IP-PBX solution, as well as the solution you choose in the future. While you can’t afford not to think about your future Nortel replacement strategy, performing a massive technology refresh overnight is probably not an option. CallXpress® facilitates a painless migration with the following benefits:
- Name your telephony system — CallXpress integrates with it. CallXpress offers the broadest interoperability of any enterprise class solution with over 250 TDM, IP-PBX, and Centrex integrations to Nortel, Avaya®, Alcatel®, Cisco®, NEC®, Siemens®, Mitel® and more.
- AVST offers a Future Proofing Guarantee. We understand the PBX you have today might not be the one you have tomorrow. Our Future Proofing Guarantee provides a free PBX software integration when you are ready to transition to IP or planning a change to your existing switch.
- CallXpress uniquely supports up to 10 different telephony integrations on a CallXpress system.
The following limited time future proof incentives are being offered to Nortel customers who want to enhance their communications infrastructure with CallXpress.
Stimulus Package Pricing
CallXpress offers stimulus package pricing including advanced call processing and voicemail functionality, plus 50 unified messaging and personal assistant user licenses.
Free Alternate Telephone User Interface (TUI)
Select from a variety of TUIs that mimic the Nortel Meridian Mail, Octel®, and other popular first generation voicemail systems to minimize re-training.
Free On-line Administrative Training Course
Administrators can quickly learn to configure and maintain their CallXpress system in this self-paced web training course.
Future Proofing Guarantee
Unique lifetime Future Proofing Guarantee provides, with certain limited exceptions, an IP or TDM software integration at no additional charge when a customer is ready to transition to one of the many industry-leading IP and TDM telephony solutions that AVST supports.
To learn more about the Nortel Investment Protection Program from AVST, please visit the Nortel Investment Protection Program website.
Related Links:
- Nortel Investment Protection Program Brochure
- AVST Announces Nortel Investment Protection Program Press Release
- Free educational webinar hosted by Voice Report titled “The Nortel Auction: Get Ready for an All-New Enterprise PBX Market"
Speech-to-text is a great timesaver technology
September 14, 2009 by Blog Administrator · Leave a Comment
In this 2 minute video you’ll hear first hand how speech-to-text has helped our Director of Sales, Denny Michael not only access important messages, but also become more efficient in the process!
Here’s an excerpt from Denny’s video blog:
Suppose you are in a meeting and you are expecting a very important voicemail. You know you can’t call in to retrieve the message because you are in a meeting, but you can read it on your Blackberry or iPhone or other device. Just having that alone saves you time than having to go back to your voicemails and read it. The other thing, that is interesting about it, is that some people never get to the point in a voicemail, so you’re listening for maybe minutes before they get to the point. With text you can simply look at the message and scan right to the most important piece of information, and you are there. You’re done. It transforms the way people shave time and be more efficient.
Click on the play button below to watch the entire video.
Related Links:
