General Availability of CallXpress 7.92

AVST is pleased to announce the general availability of CallXpress 7.92. CallXpress 7.92 builds upon CallXpress 7.91 by:

• Combining all of the updates that have been released for 7.91 into a single install
• Adding support for Lotus Notes 8.5
• Updating the Mitel MiTAI SDK for improved performance and stability in certain customer environments
• Updating the Dialogic software for improved performance and stability on systems with quad-core processors

Customers may upgrade to CallXpress 7.92 through December 31, 2009. After that, CallXpress 7.92 is End of Sale and will only be available to XpressCare covered customers already at 7.9 or 7.91.

Please refer to the AVST Customer Product Bulletin #128 for additional details including CallXpress 7.92 product lifecycle information.

AVST Announces Plans For 2010 End User Seminar Series

Conscious of the current global economy and its effect on our customers, AVST has decided to take a brief pause from hosting our annual conference to focus efforts on expanding  the benefits of the AVST online community.  During this time, we have been talking to customers from around the country about options for the 2010 CallXpress End User Conference.  The feedback has been consistent – end users want to participate, but they are limited by corporate travel restrictions.

So, AVST has decided to change the format of the CallXpress End User Conference in 2010 to ensure we provide as many customers as possible with the opportunity to connect and collaborate with their peers.  Instead of requiring end users from all over the world to travel to a single location, starting in Spring 2010, AVST will be taking the show on the road and offering a series of 1-day end user seminars across the U.S. The multi-city tour will allow users to come together at regional venues to share ideas and expertise with other users, as well as provide access to AVST executives and product specialists in a small group environment.

The final cities will be announced on AVST Blog soon…stay tuned for more information!

UCConnect launches as part of AVST Developer Network

What is UCConnect™?

UCConnect is a Microsoft® .NET development framework (SDK) for CallXpress 8 used to create custom UC solutions including call processing applications, notification and alerting applications, and other customer or vertical market-specific information access and delivery applications commonly referred to as Communication-Enabled Business Processes, or CEBP.

Access to UCConnect is limited to members of AVST’s new Developer Network (full program launching Q1/2010).

To join the AVST Developer Network, complete this online form and an AVST representative will contact you with full program details. For more information, please contact AVST at ucconnect@avst.com.

• Full Program Launching Q2/2010 – Register now and be the first to reap the benefits:
• FREE to join for developers, customers, resellers, technology partners and consultants
• Utilizes Microsoft .NET development tools to create custom UC applications for CallXpress 8
• Downloadable code samples
• Training – tips and tricks + online training videos
• Developer’s community to share ideas

Click here to learn more about the AVST Developer Network.

CallXpress 8.1 Announced

Continuing on the success of the CallXpress 8 platform, AVST is pleased to announce CallXpress 8.1.

Feature highlights:

• Tertiary System Server for CallXpress high availability solution to meet organizations’ disaster recovery initiatives
• Enhanced unified messaging for IMAP to support Google Gmail and other secure IMAP e-mail servers and services
• Lotus Notes 8.5 support for unified messaging users
• Windows 7 Professional support for end-user and administrative client applications
• AVST Developer Network featuring UCConnect, a Microsoft .NET development environment used to create custom applications. Click here to learn more or join the AVST Developer Network.  

In a recent report entitled “Critical Capabilities for Corporate Telephony,”¹ leading industry research firm Gartner identified architecture, scalability, high availability, and UC integration capability as the primary critical capabilities for building next generation corporate telephony.  These four critical capabilities are also the core framework of the CallXpress 8 platform.  To learn more about the CallXpress platform, visit the AVST website, or read CallXpress 8.1 news release.

CallXpress 8.1 is scheduled for general availability in Q1 2010 through AVST’s established reseller channels.

¹ _{Gartner “Critical Capabilities for Corporate Telephony”, by Jay Lassman and Steve Blood.September  11, 2009}