Call Center for Skype for Business
Looking for a simple, affordable call center for Skype for Business?
Learn more by attending our AVST Live webinar this week, “Call Center for Skype for Business” this Thursday, August 27 at 10 a.m. Pacific.
AVST offers its TeamQ™ solution, a cost-effective call center for collaborative teams such as sales support, IT help desks, administrators, etc. These workers typically don’t operate as a formal contact center, but they still handle multiple incoming service requests. They field calls, but their primary responsibilities include solving problems, managing their time and other daily work tasks. TeamQ focuses on the features required by these workgroups, including:
- Automatic call distribution (ACD)
- Uniform call distribution (UCD)
- Agent desktop control and informational screen pops
- Supervisor interface, reports and more
See how AVST can enhance your Skype for Business landscape here.