Mobility and Personal Assistants
Virtual Personal Assistants (VPA) are an easy way to navigate your smartphone’s functions, hands-free/eyes-free. By using only your voice, you can make calls, send messages, add something to your calendar – typically three times faster than typing. Learning how to use a Personal Assistant primarily consists of just saying what you would like done. You give commands and the task goes into motion.
Putting a Personal Assistant to Work
Many people are using Siri, Google Assistant, or Alexa in their personal lives. Imagine having a VPA for your business life.
You’re caught in traffic on the way to work. It happens all too frequently in any major city. With a speech-enabled Personal Assistant, you can easily, and legally, go through messages while behind the wheel. Call in and simply speak up to interact with your messages – voice and email.
- “Call John Smith”
- “Dial 949-699-2300”
- “Get new messages”
- “Get new email”
- “Get my calendar for today”
- “Accept meeting request”
- “Schedule a meeting at 2 pm”
- “Change my availability to mobile”
- “Enable do not disturb”
3 Advantages of a Personal Assistant
- Increases first-time call completion by routing calls to the best device
- Views your calendar to inform callers you’re in a meeting
- Mobile Client for call screening, availability, contact dialing and secure messaging!
Master Your Smartphone
More than just voice commands, a VPA should also increase first-time call completion, taking advantage of location awareness, calendar integrations, presence, and availability in determining how incoming calls are handled. It’s called intelligent call routing. It should be a standard benefit with an enterprise-class VPA.
Mobility and Security
With greater mobility comes greater security risk. AVST keeps security top of mind by not retaining any business communications data on the end user mobile device. All business data is stored on the CX-E application servers behind a firewall. The AVST Mobile Client, Android or iPhone, allows workers to carry one device to manage both their personal and business communications – enabling mobile users to manage all their business calls, voice messages, contacts, availability and call routing preferences.
View our archived webinar, Speech – Transforming the Workplace to see some of the ways Personal Assistant applications can improve your productivity. Read our case study of how Wayne Township, one of the largest school districts in Indiana, uses the CX-E Mobile Client to build stronger, more personal relationships between parents and teachers.
Our next AVST Live! webinar is focused on the challenges resulting from Microsoft’s recent end of support announcement for SBCs, Options for Microsoft Exchange Online UM Customers. The webinar is on Wednesday, September 20, at 10 AM Pacific / 1 PM Eastern. Like all our webinars, an archived version will be available soon after the live presentation, and its question and answer period. We hope you’ll join us.