Migrating UC to the Cloud on Your Own Terms
Enterprises are increasingly weighing their options for moving components of their communications infrastructure to a cloud solution. The demand for functionality that supports a transition from premise-based UC to a cloud or hybrid-based system is rapidly growing.
AVST features interoperability with all major PBX and email platforms, instant messaging, calendar, mobile devices, and enterprise databases. If you have multiple vendors – Avaya, Cisco, Microsoft – all playing an important role in your IT environment, why switch? You don’t need to until you’re ready. View the video to learn more.
The next AVST Live! webinar is Options for Microsoft Exchange Online UM Customers. The webinar takes place Wednesday, April 4, at 10 AM Pacific / 1 PM Eastern. As of July 2018, Microsoft will be discontinuing the Session Border Controllers that enable 3rd party PBX systems to connect to Exchange Online UM. This news is forcing many customers to seek an alternative UM solution that integrates with Office 365 and their existing telephony infrastructure.
Like all our webinars, you can follow the registration link for the recorded webinar, and archived versions of AVST webinars are available.
Migrating Telecom Systems to the Cloud
We’re very excited to bring CX-E 9 to the market, our enterprise class unified communications solution designed for the medium to large enterprise. Now it really is going to appeal to the UC as a Service (UCaaS) provider.
Enhanced Scalability & Reliability
Features like enhanced scalability, security, reliability, multi-tenant capabilities; they’re all going to be used by our existing customer base, but we think it’ll really be popular with the service providers as well.
Our existing customer base, the vast majority of them have our system deployed behind their firewall within their own data center. Many of them are really looking at, “how do I move to the cloud?” Is it a wholesale movement up to the public cloud? Is it a hybrid environment? What really works best for them?
The beauty of CX-E 9 is it can work in any of those environments. So it’ll continue to work fabulously on premise, it’ll work great in the cloud, whether it’s hosted and managed by one of our partners, or in a hybrid environment where some of your UC components are in the cloud, some components are on-premises. It’s all an interoperability challenge. CX-E 9 can meet the needs regardless of how you want it deployed as well as how you want it consumed.
Enhanced Security in Unified Communications
The main features being delivered by CX-E 9 that will be new to our customer base and our partner base are enhanced security, where we’re depending on the component. It’s doubling, tripling, quadrupling in scalability. We now support up to 60,000 users, 800 ports, and 5 million messages on the system.
Second is multi-tenant so that a service provider or a large enterprise could use a single deployment to support multiple entities. For an enterprise, they may have multiple divisions that they want to support on the platform, and they can now do that. It’s really a virtual wall that goes up between the different entities. Service providers as well. They can use a single deployment, manage that single deployment, but support multiple customers on the system. That will be especially popular for people that are trying to appeal to the small, medium business.
Secure, Encrypted Messaging
Thirdly, security. Security is a huge topic in the market, and it will continue to be. We’ve made a number of improvements in CX-E 9 to address security issues. One of them being the demand from our customers to encrypt the messages while they’re at rest. So messages that are stored and contained on the hard drive are now encrypted. Only users of those messages can access them.
Microsoft Exchange Unified Messaging
Microsoft Exchange Unified Messaging customers are in a bit of a quandary right now. Microsoft announced to them in mid-2017 that they had one year to make a change. If a customer is an Exchange Online Unified Messaging customer connected to an on-premise PBX, that connectivity option is going away.
CX-E is a fantastic option for that customer. We can provide the unified messaging solution that integrates with their existing phone system, integrates with Exchange online, and provides the ability for the customer to continue to use the Outlook forms that they already have deployed. Minimal disruption to the end users, minimal disruption to the IT department within the company.
To learn more about CX-E 9, visit the following resources:
- Quick Guide: Understanding Your Exchange Online UM Options
- CX-E 9 Features at a Glance
- CX-E 9 Premise Datasheet
- CX-E 9 Cloud Datasheet