Ten Fast Facts for CallXpress Users

1. AVST enhances CallXpress with Speech-to-Text.

• With GotVoice®, CallXpress users can receive their voice messages in text form on their mobile device or their computer. Now you are able to quickly view the content of your voicemail messages when access to audio is prohibited or a challenge to access.

• As regulatory compliance requirements become a bigger issue for enterprises around the globe, we are providing  you a solution that ensures voicemail messages can be archived, retained and discoverable as needed.  Message archive functionality is now available for CallXpress through integration with Symantec Enterprise Vault, provided by Vault Solutions’ Archive Accelerator product.

• AVST was ranked #1 for the most complete Unified Messaging (UM) solution on the market today, evaluated against 16 other UM providers including Avaya, Microsoft, Cisco and Nortel.
• AVST is a Leader in Gartner’s report for Voicemail, UM, Notification, and Personal Assistant. (2007 Gartner Inc. “A Framework for Unified Communications”)

• If documents are key to your business, then RightFax is the right solution for you. RightFax together with CallXpress brings increased efficiency, flexibility and security to faxing and electronic document delivery.

• NotifyXpress™, a broadcast notification add-on to CallXpress, enables proactive, cost-effective outbound customer communications.
• Examples are Appointment reminders, School Notifications, Emergency Message Notification, Sales Follow up, and Status of Services (e.g. flight delay, payment due)

• ScheduleXpress is an ancillary application used to augment the Extension Specific Processing (ESP) capabilities of CallXpress, giving administrator the ability to create sophisticated personal and departmental menus as well as interactive audio menu applications for specific extensions based on time and date.
• To learn more about “Customizing Your Auto-Attendant with ScheduleXpress“, view this one-hour archived webinar.

• Example include Bank by Phone, Automatic Financial Reporting, Campus Directory, Store Locator and more, providing your customer information 24X7.

• AVST offers self-paced, interactive, on-demand online training courses for end user administrators.
• End user documentation and an on-line tutorial on using CallXpress are available on the AVST website.

• The AVST Community is all about providing end users with valuable resources and a gathering place where they can share and exchange ideas, ask questions, and provide solutions to one another.
• This social network is home to the CallXpress User Group, CallXpress User Forum, AVST Blogs and the AVST Customer Advocate Program.
• The CallXpress User Forum is an online social network for CallXpress User Group members hosted by AVST.  Membership is FREE for all CallXpress users with valid XpressCare® contracts.

• 2009 Programs
  • 0% lease up to 36 months on CallXpress purchases over $10K
  • 0% FMV lease on combined CallXpress purchase with other telecom equipment
  • CallXpress Rental Program