CallXpress 8.0 Beta Trial

In: Voices

7 Oct 2008

AVST Beta Program

AVST invites existing CallXpress customers, who have an active XpressCare maintenance contract, to apply to take part in the upcoming CallXpress 8.0 Beta Trial. The CallXpress Beta Program allows select AVST customers to evaluate and provide feedback on the latest in Unified Communications.
 
AVST is looking for customers who will take advantage of key new or updated CallXpress features and integrations, such as:
  • Multi-box Architecture
    CallXpress now has the capability of being deployed on a single server or across multiple servers for greater scalability and increased availability. CallXpress 8.0 supports up to 96 ports and 10,000 subscribers in a single server deployment or up to 384 ports and 40,000 subscribers in a multi-server deployment.
  • Speech Recognition
    Adding Automatic Speech Recognition (ASR) resources to the system allows customers to build speech-based auto attendants where callers interact with the system using speech commands rather than traditional DTMF keys. Additionally, a new Voice User Interface (VUI) allows subscribers to manage their messages and mailbox using speech commands.
  • Availability and Find-me/Follow-me
    CallXpress can now control features like find-me/follow-me based on the subscriber’s availability. For example, an auto attendant transfer to a subscriber using find-me/follow-me and is "in the office", might ring their desk phone first, followed by their mobile phone. When the subscriber is "out of the office" it would only ring their mobile phone.
  • Microsoft® Exchange®/IBM Lotus® Notes® Calendar and Contacts
    Using the new Voice User Interface, unified messaging subscribers can manage their calendar appointments and contacts. For example, a user can hear all of their meetings and appointments for the current day by saying "get calendar for today".
  •  Web PhoneManager
    Web PhoneManager (WPM) has been greatly enhanced with JavaScript/AJAX support for much improved usability when managing messages. Also, playback of messages using streaming audio has been changed to use MP3 audio through Adobe Flash Player for faster playback, greater browser and operating system compatibility, and greatly simplified installation and configuration.
  • G.729 Audio Encoding
    G.729 audio encoding provides support for remote workers and centralized voicemail where G.729 compression is used.
  • Dialogic 1000 Series Media Gateway
    A Dialogic Media Gateway (DMG) can be used to integrate a local or remote telephone system to CallXpress using SIP between CallXpress and the DMG. The DMG then connects to the telephone system using analog lines with in-band signaling, analog lines with serial link signaling, or station set emulation.
In addition to being one of the first to use these new features, as an added incentive for customers to participate in the CallXpress 8.0 Beta Trial, AVST is offering a financial incentive to reward active participants. Depending on the level of engagement, AVST will offer up to $2,500 in AVST software dollars to both the AVST customer and their AVST reseller who participate in this beta trial. AVST will determine the amount earned based on the number of new features tested and the degree to which the test site engaged in testing activities.
 

To apply to be a CallXpress 8.0 beta site, or for more information, please contact your AVST Authorized Reseller.  Only a limited number of applicants will be selected, so don’t delay.

Best Regards,  

Matthew Sawyer
Senior Product Manager

Post to Twitter

Comment Form

About AVST

Tune into the AVST blog where AVST thought leaders and industry experts discuss issues and offer opinions pertaining to the communications marketplace.

Categories

Archives

  • Chris Sullivan: Thanks, Joseph. I agree with you about Google. In fact, they're calling their Nexus One a 'Web P [...]
  • WP Themes: Good fill someone in on and this mail helped me alot in my college assignement. Thank you for your i [...]
  • Rick Holshevnikoff: I love your blogs. Great stuff. Thanks. Rick [...]
  • Chris Sullivan: Cindy, That update is in development right now. I expect to have a draft in a week or two, so I'l [...]
  • Cindy Wood: Hi, Chris We Love 8.0 WPM and we are implementing NOW but :( we do not have the NEW AUDIO VIDEO y [...]

Copyright © 2011 AVST Blog · Log in