Author Archive

Do Not Try This At Home: Outlook Social Connector

In: Technology News|Voices

20 Apr 2010

by Chris Sullivan It’s not that I’m a professional beta tester and you’re not. It’s that the Outlook Social Connector plug-in utterly and irrevocably destroyed Outlook 2010 Beta on my laptop. As a long-time user of Microsoft products, I know how to repair, reboot, uninstall, reinstall, and all of the other quaint hobbies I’ve become [...]

The Web: One, Two, and Three Dot Ooooh!

In: Technology News|Voices

13 Apr 2010

by Chris Sullivan With every new technology, we see a honeymoon phase followed by the reality check. Think back to the dot-com boom of the late nineties and the subsequent bust when everyone was building a web presence and a web business because, well, it was the web. Web 1.0. The information web. Machines talking [...]

What the iPad Means to Unified Communications

In: Voices

28 Jan 2010

I’ll be the first to admit that making any sort of broad statement about Unified Communications based on some new whizbang gadget is a stretch. The iPad isn’t a game changer. It’s got that amazing Apple touchscreen and some really cool UI enhancements (have you seen the page turning graphics?), but it’s essentially a more [...]

CallXpress Training and Documentation Gets an “Upgrade” too!

In: Voices

20 Jul 2009

A lot of changes have been underway in the Documentation and Training department at AVST, especially with the recent launch of CallXpress 8. Learn more about some of these exiting upgrades such as the new FastTrack course and CallXpress Editable Pocket Guide.

Sneak Peak of CallXpress 8 Web PhoneManager

In: Voices

1 Jun 2009

Take a tour of CallXpress 8 Web PhoneManager with one of AVST’s software engineers, Adam Warbington. This quick 3 1/2 minute video blog not only highlights the new interface, but it also gives viewers a great overview of how the new availability settings work.

Time-saving Features for Altering Multiple Mailboxes

In: Did You Know?

9 Dec 2008

Do you know how to use the template editing and range of mailboxes features to edit multiple mailboxes?


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  • Chris Sullivan: Thanks, Joseph. I agree with you about Google. In fact, they're calling their Nexus One a 'Web P [...]
  • WP Themes: Good fill someone in on and this mail helped me alot in my college assignement. Thank you for your i [...]
  • Rick Holshevnikoff: I love your blogs. Great stuff. Thanks. Rick [...]
  • Chris Sullivan: Cindy, That update is in development right now. I expect to have a draft in a week or two, so I'l [...]
  • Cindy Wood: Hi, Chris We Love 8.0 WPM and we are implementing NOW but :( we do not have the NEW AUDIO VIDEO y [...]

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