University of New Mexico Selects CallXpress

University of New Mexico is the state’s largest university, and when it became apparent that its current voicemail system was performing unreliably, a decision regarding a replacement needed to be made quickly.

After careful consideration and undisputed positive feedback from other universities and corporate references, UNM opted to deploy CallXpress over other systems.

“Every single organization that we talked to that owned a CallXpress system noted that it was easy to install, extremely stable, and bottom line – it worked,” commented UNM Associate Director Mark Reynolds.  “UNM’s diverse networking environment, which supports many high-volume, critical-path departments, requires a communications infrastructure that works reliably from day one and needs no babysitting – CallXpress fits the bill on all accounts."

Click on the following link to read more about UNM’s successful deployment of CallXpress.

What’s Your Story!

The mission of the Customer Advocate Program is to develop and sustain customer relationships to showcase how AVST solutions are used by businesses of all sizes to meet their unified communications needs.  The fundamental principles behind the program are integrity and mutual respect.  Participation in the program can include these benefits:

• Access to product teams
• Insights into product strategy and roadmaps
• Input into technology design and functionality
• Early adopter and beta program opportunities
• Visibility and recognition for your innovation

• Validate your AVST successes via direct interactions with your peers
• Showcase your unified communications solutions with a case study
• Act as media and industry analyst reference to illustrate your technology leadership
• Present your use and commitment of our products at conferences and events
• Use your company name and logo as a general reference in AVST marketing materials
• Publish a quote on the AVST website about your experiences with CallXpress, the User Group, or AVST Online Community 

City of Phoenix Case Study

The City of Phoenix, Arizona’s capital city, is the fifth largest city in the nation with over 1.5 million residents. With more than 40 departments and functions throughout the city including the Police Department, City Hall, the Phoenix Sky Harbor International Airport and the Parks and Recreation Department, the City of Phoenix has over 14,000 employees who depend upon a reliable, easy to use voice mail system.

“We realized early on that in order to meet the needs of our 14,000 users today, we needed to be able to deploy a robust, highly scalable and cost-effective solution in a short period of time and with minimal disruption to our current users who are scattered across more than 40 city departments and functions," said Linda Henderson, IT Supervisor for the City of Phoenix.

Read City of Phoenix Case Study Online

After deploying their system earlier in the year, Linda Henderson attended the 1st Annual CallXpress End User Conference and had this to say:

"I felt the time was VERY WELL spent. I learned a lot at the conference and found it extremely beneficial."

Lane Council of Governments Case Study

Lane Council of Governments (LCOG) is a voluntary association of local governments in Lane County, Oregon. Since its inception in 1945, the agency has partcipated in a wide variety of projects and programs for local governments. Today, LCOG serves Lane County, the 12 cities within the county, as well as education, public utilities and other special districts.