Archive for the ‘Did You Know?’ Category

Communications solutions innovator Applied Voice & Speech Technologies, Inc. (AVST) today announced that CallXpress® 8 was selected by Sharp HealthCare (Sharp), San Diego’s largest and most comprehensive healthcare organization, to centralize its infrastructure.

By adding speech recognition to a CallXpress 8 system, users can be configured to use the new VUI to navigate the features of their mailbox using spoken commands.

Adding a group of new mailboxes to a CallXpress telephony server can be easily done using the Administration utility’s Mailbox Export and Mailbox Import commands. Watch this 7 minute video to learn how!

Do you know the difference between performing daily system backups and running the Archive utility in CallXpress 8? If you’re not sure, take a few minutes to watch the following 9 minute video blog from Pat Haney.

This short video is a “must watch” for any administrator interested in implementing SMS notification or simple unified messaging in CallXpress 8. Learn how to easily edit the default XML message templates in less than 5 minutes!

Have you been looking for an easy way to create or edit multiple mailboxes in CallXpress? Watch this 3 minute video to learn step-by-step instructions from AVST Trainer Pat Haney.

AVST’s newest E-2000 R5 server offers the best combination of high-reliability and performance in a 2U rack-mount solution. Featuring integrated RAID, hot swap drives and redundant hot swap power supplies, the E-2000 R5 server ensures your CallXpress applications are running at top performance.

Are you aware of these important AVST product software versions and support timelines? Product release histories and end of life dates for CallXpress, Seneca, and PhoneXpress are all included in this blog post.

The exceptional interoperability of CallXpress means you won’t need to replace your existing e-mail system to take advantage of the platform’s robust unified messaging capabilities.

Not sure which UM solution is the right fit for your organization? To help with your UM research, AVST has put together a list of articles to help you navigate the pros and cons of the various methods to deploy UM.


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Tune into the AVST blog where AVST thought leaders and industry experts discuss issues and offer opinions pertaining to the communications marketplace.

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