How Virtual Personal Assistants Are Redefining Business

The surge of smart mobile devices has accelerated the adoption of personal assistants for business users. Below, Tom Minifie, Chief Technology Officer for AVST, answers questions about the growing trend of virtual personal assistants in the workplace.

Firstly, how do you define a “virtual personal assistant” for the business user?

Simply put, virtual personal assistants help workers to be more […]

UC Interoperability is Key for Government

Hardy Myers, AVST President & CEO, discusses why unified communications (UC) companies delivering on the promise of interoperability have a role to play in helping government become more efficient.

By its own account, the U.S. government admits that it has made some very costly IT mistakes. Instead of the remarkable technology advancements witnessed in the private sector, the U.S. Government’s Office of Management […]

Introducing the CX-Series 8.5

We are excited to announce today the debut of the next generation of our best of breed UC platform – CX-Series  8.5.  This is the most comprehensive UC offering to date and directly answers the call for greater mobility, faster communications and support for cloud-based applications.

A key component of CX-Series 8.5 is AVST’s new individual UC productivity tool, Atom™, which delivers what Dave […]

Best of Breed Speech with a Twist!

Speech, Speech and more Speech. You don't want to miss this ALL NEW, 30-minute webinar. It's the 411 on Speech Automated Attendant and Speech-enabled Personal Assistant – both of which are native on the AVST platform. Save money by automating calls. Create more satisfying, self-service interactions. Deliver a natural language, human-like Personal Assistant to your mobile workforce.

Powered by Nuance, AVST's […]

Centralizing Your Mission Critical Voice Infrastructure

Question: Why did UMass Amherst, the largest public university in New England, select AVST as their UC vendor of choice?

Answer: Resiliency!

With over 200 departments, 20,000 students and 5,000 faculty and staff spread over a 1,450-acre campus, AVST brought the greatest level of high availability and disaster recovery to support their uptime goal of 99.999 percent.

Centralizing your mission critical voice infrastructure into a […]

Real-life Case Studies: Communication-Enabling Your Business Processes with CX-E Today

Looking to enhance corporate productivity and cut costs? Increasing business process efficiency by integrating communications with information is arguably the most powerful result that IT can deliver to any organization.

Customers will discover how to unlock the full power of the CX-E platform.  If you're considering AVST, you'll learn how CX-E can dramatically improve your enterprise's productivity by communication-enabling business processes […]

Canada’s Largest University Selects AVST

The University of Toronto was established in 1827 and is a recognized global leader in research and teaching. The university expands across three campuses with nearly 11,000 faculty and staff members, as well as, 72,000 students. The University of Toronto needed a resilient platform that provided collaboration and UC solutions to meet their needs and objectives.

AVST’s CX-E was able to […]

Making Lync Your Softphone

Looking to make the most out of you Lync implementation, while leveraging your existing PBX? Watch our webinar, "Making Lync Your Softphone."  By utilizing AVST's Intelligent Gateway, you can:

Unlock the VoIP capabilities of Lync without upgrading or replacing your existing PBX;
Route incoming calls to user's Lync client;
Allow outbound calls from Lync to the PSTN;
Offer intelligent call routing based on your […]

My Octel Dies in 2014, What’s Next?

Receive "Investment Protection" with AVST! Protect your current TDM and IP-PBX telephony infrastructure all while upgrading your legacy voicemail system to a next generation unified communications solution. With 30 years of innovation and over 15 million customers worldwide, AVST is ranked as the #1 voicemail system most used, according to Voice Report's national PBX survey.

Don't miss this all new webinar […]

Unified Messaging 101: Get Started Checklist

Unified Messaging (UM) is a top consideration when selecting a UC vendor. AVST's experience designing UM solutions for thousands of customers globally over 20 years has led us to develop a short list of critical considerations.  When evaluating UM solutions, consider the pros and cons of the various UM deployment options and functionality. Plus, attend the live session and receive a […]

Unified Messaging Requirements checklist