Not an easy assignment: Enhance a phone system with the latest communications technologies, with minimal disruption and training to 18,000 faculty and staff across 200 different buildings and off-site groups. […]
Let’s connect at Microsoft Ignite. The AVST team will be at Booth #1957 to help answer the three most pressing Microsoft migration questions that your enterprise may be facing. […]
Virtual Personal Assistants (VPA) are an easy way to navigate your smartphone’s functions, hands-free/eyes-free. By using only your voice, you can make calls, send messages, add something to your calendar – typically three times faster than typing. […]
What is an informal call center application?
TeamQ® is a UC tool that matches the new evolving work patterns. It’s a call center application, but not for the traditional call center worker whose full time job is to answer calls as they come in. […]
Approximately 75% of U.S. enterprises studied are conducting Skype for Business trials according to a 2017 InfoTrack for UC survey. Think about that for a moment. Seventy-five percent. That’s a big number. It reflects Microsoft’s strategic importance to enterprise customers.
Empower your workforce with the best communications tools available: in the office, on the road, or working remotely. Unified Messaging (UM) provides users with one central hub for all their messages – email, voicemail, fax – on the digital device they prefer. The right UM toolset can increase productivity, improve customer satisfaction, maintain high levels of reliability and security, and […]
Microsoft announced that as part of their Exchange Online Unified Messaging solution, they are discontinuing support for Session Border Controller access.
What does this mean?
We were at Microsoft Inspire last week in Washington DC. Microsoft provided their vision for the future. Inspire featured a dizzying mix of panels, speakers, workshops, and hundreds of sponsors and exhibitors. A tremendous number of international partners were in attendance – investigating new solutions, asking questions, and seizing opportunities to network with their counterparts from around the world. It […]
Your Voice. It’s easy to use. Most people master the basic interface by third grade. Now, voice recognition has made speech-enabled technologies a reality. Have you spoken to Siri, Alexa, Google Now, or Cortana? Imagine the advantages you can gain from enterprise-class Speech-Enabled UC applications.
CX-E 8.7 SU4 Release
We’re proud to announce the latest release of CX-E, our enterprise-class unified communications platform. There are a number of enhancements in this release – security and Mobile Client updates, Android 7 and VMware vSphere 6.5 support – but the Skype for Business features are attracting the most interest.