Welcome to the AVST Community Insight blog!

With this blog I intend to share with you some of my personal anecdotes as your Community liaison, updates on AVST’s web 2.0 initiatives, feedback from CallXpress User Group member surveys, and important information on upcoming User Group activities such as training, conferences and webinars. I hope you will tune in weekly to read the latest news about the Community […]

City of Phoenix Case Study

The City of Phoenix, Arizona’s capital city, is the fifth largest city in the nation with over 1.5 million residents. With more than 40 departments and functions throughout the city including the Police Department, City Hall, the Phoenix Sky Harbor International Airport and the Parks and Recreation Department, the City of Phoenix has over 14,000 employees who depend upon a […]

Lane Council of Governments Case Study

Lane Council of Governments (LCOG) is a voluntary association of local governments in Lane County, Oregon. Since its inception in 1945, the agency has partcipated in a wide variety of projects and programs for local governments. Today, LCOG serves Lane County, the 12 cities within the county, as well as education, public utilities and other special districts.
One of the Council’s […]