What Every IT Administrator Should Know about Reaping the Cost Cutting Benefits of Unified Communications

Has the struggling economy led you to re-evaluate how your organization communicates?  When AVST set out to deliver an open communication platform,  over 26 years ago, we did so with our customers’ pocketbook in mind! Here are some quick tips on how AVST’s Unified Communication solution can save your company money.

1. Our Unified Communication platform, CallXpress interoperates into your existing telephony and groupware infrastructure leveraging your existing investments and  minimizing  your short term capital expenditures;
2. Unified Messaging offers a single message access point for mobile and office workers increasing your employees personal productivity;
3. Self service applications like Auto Agent, Auto Attendant, Notification, and Speech-based Personal Assistant remove human latency and expense;
4. Internet based communication such as our Web PhoneManager reduces traditional telephone service to access voicemail and IT solution deployment costs for thick client (desktop) solutions;
5. Single number access for fixed and mobile environments increases call completion and productivity;
6. Software-based faxing eliminates fax machines and associated maintenance and supply expenses and improved individual productivity;
7. Unlimited voicemail mailbox licensing saves your enterprise significant cost on a legacy voicemail platform replacement;
8. Open standards based hardware significantly reduces ongoing maintenance costs and TCO of platform versus legacy platforms;
9. Telephone User Interface emulations minimize user training and associated cost when transitioning your legacy voicemail system to CallXpress;
10. Ala-carte feature delivery for different segments of workforce minimizes incremental licensing cost; and
11. AVST in partnership with CIT offers flexible financing plans

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• UC End User Productivity Study Final – posted by Blair Pleasant, President & Principal Analyst
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Lane Council of Governments Case Study

Lane Council of Governments (LCOG) is a voluntary association of local governments in Lane County, Oregon. Since its inception in 1945, the agency has partcipated in a wide variety of projects and programs for local governments. Today, LCOG serves Lane County, the 12 cities within the county, as well as education, public utilities and other special districts.