In: Technology News
22 Nov 2011The main purpose of UC is to unify all types of communication in an easily managed way. Recently vendors have added another “C”, now UCC. The extra C stands for collaboration, taking into account Conferencing (Voice, Video, and Web), IM, and Presence. With all these technologies supplied by multiple vendors, which solution is best? According [...]
In: AVST Events
14 Sep 2011Mobility is definitely a hot topic in today’s IT market. Just look at some of these statistics: 32% of US employees are mobile workers There has been a 61% increase of mobile workers from 2005 to 2009 If the current trend continues, by 2016 the US mobile workers will have grown to 4.9 million Enterprise [...]
Our bags are packed, the “white glove” van company has picked up our new booth, and we’re off to Orlando, Florida for Enterprise Connect! From February 28th to March 2nd AVST will be on the show floor to share best practices, case studies and technology trends to help educate Enterprise Connect attendees on the future [...]
In: Did You Know?
10 Feb 2010Communications solutions innovator Applied Voice & Speech Technologies, Inc. (AVST) today announced that CallXpress® 8 was selected by Sharp HealthCare (Sharp), San Diego’s largest and most comprehensive healthcare organization, to centralize its infrastructure.
In: Voices
3 Nov 2009One of the new features included in CallXpress 8.1 is UCConnect, a Microsoft .NET development environment used to create custom applications. Developers, customers, resellers, technology partners, and consultants interested in leveraging the interoperability and extensibility of the CallXpress platform are encouraged to join the AVST Developer Network to gain access to UCConnect.
In: Did You Know?
5 Oct 2009By adding speech recognition to a CallXpress 8 system, users can be configured to use the new VUI to navigate the features of their mailbox using spoken commands.
In: Did You Know?
31 Aug 2009Do you know the difference between performing daily system backups and running the Archive utility in CallXpress 8? If you’re not sure, take a few minutes to watch the following 9 minute video blog from Pat Haney.
This short video is a “must watch” for any administrator interested in implementing SMS notification or simple unified messaging in CallXpress 8. Learn how to easily edit the default XML message templates in less than 5 minutes!
AVST’s newest E-2000 R5 server offers the best combination of high-reliability and performance in a 2U rack-mount solution. Featuring integrated RAID, hot swap drives and redundant hot swap power supplies, the E-2000 R5 server ensures your CallXpress applications are running at top performance.
In: Voices
20 Jul 2009A lot of changes have been underway in the Documentation and Training department at AVST, especially with the recent launch of CallXpress 8. Learn more about some of these exiting upgrades such as the new FastTrack course and CallXpress Editable Pocket Guide.
Tune into the AVST blog where AVST thought leaders and industry experts discuss issues and offer opinions pertaining to the communications marketplace.