What is Digital Networking?

Digital networking is an advanced CallXpress application that allows telephony servers to exchange voice and fax  messages over any network based on the TCP/IP protocol—a local area network (LAN), a wide area network (WAN), or the Internet.

Digital Networking allows you to combine a number of CallXpress servers into a single, coordinated messaging system that serves an entire enterprise. Easy to view progress bars keep you updated when activity is underway between the master server and other nodes in the network.

In his second video blog documentary, Chris Sullivan interviews software engineers, Timothy Blaisdell and Bill Matzen to get an inside look at how Digital Networking works.

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• Multi-box Architecture
  CallXpress now has the capability of being deployed on a single server or across multiple servers for greater scalability and increased availability. CallXpress 8.0 supports up to 96 ports and 10,000 subscribers in a single server deployment or up to 384 ports and 40,000 subscribers in a multi-server deployment.
• Speech Recognition
  Adding Automatic Speech Recognition (ASR) resources to the system allows customers to build speech-based auto attendants where callers interact with the system using speech commands rather than traditional DTMF keys. Additionally, a new Voice User Interface (VUI) allows subscribers to manage their messages and mailbox using speech commands.
• Availability and Find-me/Follow-me
  CallXpress can now control features like find-me/follow-me based on the subscriber’s availability. For example, an auto attendant transfer to a subscriber using find-me/follow-me and is "in the office", might ring their desk phone first, followed by their mobile phone. When the subscriber is "out of the office" it would only ring their mobile phone.
• Microsoft® Exchange®/IBM Lotus® Notes® Calendar and Contacts
  Using the new Voice User Interface, unified messaging subscribers can manage their calendar appointments and contacts. For example, a user can hear all of their meetings and appointments for the current day by saying "get calendar for today".
•  Web PhoneManager
  Web PhoneManager (WPM) has been greatly enhanced with JavaScript/AJAX support for much improved usability when managing messages. Also, playback of messages using streaming audio has been changed to use MP3 audio through Adobe Flash Player for faster playback, greater browser and operating system compatibility, and greatly simplified installation and configuration.
• G.729 Audio Encoding
  G.729 audio encoding provides support for remote workers and centralized voicemail where G.729 compression is used.
• Dialogic 1000 Series Media Gateway
  A Dialogic Media Gateway (DMG) can be used to integrate a local or remote telephone system to CallXpress using SIP between CallXpress and the DMG. The DMG then connects to the telephone system using analog lines with in-band signaling, analog lines with serial link signaling, or station set emulation.