Nortel CallPilot: Security and Compliance

Upgrading a Nortel CallPilot is no longer a matter of communications budgets, it’s a matter of security and compliance. With last year’s end of life for Microsoft Server 2003, the backbone of CallPilot, security updates ended. Support ended. Maintaining compliance is virtually impossible – everything from doing business with Visa (PCI) to HIPAA Privacy standards for the healthcare industry.

Where to […]

Call Center for Skype for Business

Looking for a simple, affordable call center for Skype for Business?

Learn more by attending our AVST Live webinar this week, “Call Center for Skype for Business” this Thursday, August 27 at 10 a.m. Pacific.

Register here

AVST offers its TeamQ™ solution, a cost-effective call center for collaborative teams such as sales support, IT help desks, administrators, etc. These workers typically don’t operate […]

Voicemail for Skype for Business

For organizations that want to use Skype for Business but don’t want to store all voice messages in Microsoft Exchange for confidentiality or compliance reasons, AVST is here to help.

AVST’s CX-E platform offers the first enterprise-class independent voicemail solution for Skype for Business.

Learn more about Voicemail options for Skype for Business to meet your compliance and confidentiality requirements by attending […]

Automated Attendant and IVR for Skype for Business

Strengthen Skype for Business call handling with CX-E, enabling more than 10 million calls per month to meet the growing needs of the largest enterprises in the world.

Join us for an all new AVST Live Webinar “Auto-Attendant for Skype for Business” this Thursday, August 13 at 10 a.m. Pacific.

View Archived Webinar

To manage the complexity of inbound call requirements, CX-E delivers […]

Answering the Call for Innovation and Growth

AVST Vice President of Marketing Denny Michael discusses the latest release of CX-E.

As the New Year gets underway, AVST is starting out with a roar. Today, we released the latest version of our unified communications (UC) platform, CX-E 8.6.  Simply put, it the most resilient and interoperable UC platform in the market, and there is no other solution that can […]

Introducing the CX-Series 8.5

We are excited to announce today the debut of the next generation of our best of breed UC platform – CX-Series  8.5.  This is the most comprehensive UC offering to date and directly answers the call for greater mobility, faster communications and support for cloud-based applications.

A key component of CX-Series 8.5 is AVST’s new individual UC productivity tool, Atom™, which delivers what Dave […]

Best of Breed Speech with a Twist!

Speech, Speech and more Speech. You don't want to miss this ALL NEW, 30-minute webinar. It's the 411 on Speech Automated Attendant and Speech-enabled Personal Assistant – both of which are native on the AVST platform. Save money by automating calls. Create more satisfying, self-service interactions. Deliver a natural language, human-like Personal Assistant to your mobile workforce.

Powered by Nuance, AVST's […]

Centralizing Your Mission Critical Voice Infrastructure

Question: Why did UMass Amherst, the largest public university in New England, select AVST as their UC vendor of choice?

Answer: Resiliency!

With over 200 departments, 20,000 students and 5,000 faculty and staff spread over a 1,450-acre campus, AVST brought the greatest level of high availability and disaster recovery to support their uptime goal of 99.999 percent.

Centralizing your mission critical voice infrastructure into a […]