Lane Council of Governments Case Study
August 1, 2008 by Blog Administrator · Leave a Comment
Lane Council of Governments (LCOG) is a voluntary association of local governments in Lane County, Oregon. Since its inception in 1945, the agency has partcipated in a wide variety of projects and programs for local governments. Today, LCOG serves Lane County, the 12 cities within the county, as well as education, public utilities and other special districts.
One of the Council’s recent charters has been to assist in coordinating a streamlined and reliable voice mail and call processing system for the region’s eight core agencies including the City of Springfield, City of Corvallis, Eugene 4J Schools, the City of Eugene and Lane County. A key priority for the LCOG has been to replace its legacy voice messaging systems with a next generation communications platform that will support the needs of the organizations and its 6,000+ users.
