AVST has just unveiled a new product line, the AVST CX-S. CX-S is the perfect solution for SMB’s looking for enterprise-class UC solutions. Not only is it delivered on the industry’s most interoperable platform, it’s jam-packed with feature rich mobility solutions. And, to add icing on the cake, it’s available at an incredibly low price. When we sat down to design the CX-S, we first asked customers what they were looking for. Their feedback was extremely important on the design of this new product line.

The CX-S solution comes standard with all of the best technology AVST has to offer including:

• AVST Mobile Client for iPhone and Android
• Unified Messaging
• Personal Assistant (Speech and DTMF)
• Speech
• Single Number Reach
• Mobile Number Protection
• Web PhoneManager
• Voicemail
• Automated Attendant (Speech and DTMF)
• Message Notification
• Single IP Integration
• English, NA Spanish, and Canadian French Pre-installed Voice Prompts

All CX-S software is pre-installed on a Dell server and comes packaged with a three year “bumper to bumper” hardware warranty. We’ve also included 3 years of XpressCare.

View this one minute video for more information.

We’re delighted with the CX-S addition to our AVST Unified Communications solutions family and we are confident you will be as well.

According to eWeek.com; “The whole implementation process should take anywhere from 15 to 22 months, depending on your network readiness, extent of projects and planning expertise. Unified communications and collaboration are not new technologies. Rather, there are ways to get more “bang” out of existing communications and data channels—to squeeze more value out of everyday interactions among people and to make people more operationally efficient, and improve productivity everyday!”

Through AVST’s interoperability, enterprises can gain an understanding of exactly how to get more “bang” out of their existing infrastructure. With AVST’s platform, CallXpress, organizations can be more cost-effective, scalable, flexible, secure, and reliable with the ability to implement UCC. By taking our “a la carte” approach, organizations can move at their own pace, and easily add features that are specific to their current needs, eliminating any overspending and giving them the flexibility to make changes in the future.

Is UCC in your future? Let AVST help you get there – we believe in helping customers own their own future. Contact one of our sales representatives for more information.

What were the key factors that led Aims to choose CallXpress out of the many other solutions available? First, with an Octel telephone user interface emulation, CallXpress makes upgrading any system seamless for all end users. According to Aims’ Telecommunications Manager, Deb Martinez, “One of the main selling points for CallXpress was the fact that I did not have to retrain our users on a new system, and, thanks to AVST’s Octel TUI emulation, there was no retraining at all – it was an extremely smooth process for our faculty and staff. This was by far the easiest conversion I have ever made.”

Secondly, CallXpress is also a leader in speech capabilities. Aims is currently using the speech-driven directory which has reduced their inbound call traffic by 30 percent! In addition, CallXpress offers a unified messaging solution that is best-in-class. Unifying their messaging has greatly increased productivity and efficiency.

Lastly, CallXpress supports a mixed telephony environment made up of Avaya IP and digital systems across six locations. CallXpress enabled Aims to centralize administrative functions while also helping to protect against critical network failures.

AVST’s CallXpress has been deployed by more than 1,000 educational institutions. With all this experience and productivity features one could say that AVST is the “guru” of upgrading legacy voicemail systems to next generation UC solutions. So, let us help you aim your communications goals in the right direction by upgrading to CallXpress today. Read more about Aims transition to CallXpress here.

If you are charged with researching a replacement solution for your first‐generation voicemail system, make sure you KNOW YOUR OPTIONS!

Look for a replacement to your current voicemail system that offers a flexible solution for integrating, automating and improving your business processes. CallXpress was built to achieve maximum return on investment by:

• Minimizing training by mimicking the Telephone User Interface (TUI) of your Nortel Meridian Mail, Octel Aria, Octel Serenade, and other popular first generation voicemail systems
• Leveraging the global administration capabilities of the CallXpress platform to reduce administrative cost
• Automating information delivery accessible to customers 24 x 7
• Allowing for customized IVR applications such as bank by phone, financial reporting, campus directory, 24-hour technical support line, and employee locator
• Providing notification to customers of timely information
• Intelligent routing of calls
• Streamlining message management through unified messaging

Related Links:

• AVST On-Demand Webcast – CallXpress 8 – Ideal Legacy Voicemail Replacement Solution
• Datasheet – CallXpress Legacy Voicemail Replacement
• Nortel Investment Protection Program Resource Library

After careful consideration and undisputed positive feedback from other universities and corporate references, UNM opted to deploy CallXpress over other systems.

“Every single organization that we talked to that owned a CallXpress system noted that it was easy to install, extremely stable, and bottom line – it worked,” commented UNM Associate Director Mark Reynolds.  “UNM’s diverse networking environment, which supports many high-volume, critical-path departments, requires a communications infrastructure that works reliably from day one and needs no babysitting – CallXpress fits the bill on all accounts."

Click on the following link to read more about UNM’s successful deployment of CallXpress.