AVST Blog » PBX http://www.avst.com/blog Tune into the AVST blog where AVST thought leaders and industry experts discuss issues and offer opinions pertaining to the communications marketplace. Wed, 01 Feb 2012 16:22:01 +0000 en hourly 1 http://wordpress.org/?v=3.0.3 How to Modernize Your Voice Infrastructure Today http://www.avst.com/blog/1312/how_to_modernize_your_voice_infrastructure_today http://www.avst.com/blog/1312/how_to_modernize_your_voice_infrastructure_today#comments Thu, 23 Dec 2010 19:14:08 +0000 cland http://www.avst.com/blog/?p=1312 Another year is coming to an end, and most companies are still facing financial constraints.  They know they must do something with their aging infrastructure in order to replace some of their legacy equipment and centralize.  And yet there is nothing left for telecommunications after all the IT budget cuts.  What to do?  Three or four years ago, companies realized that they needed new infrastructure.  It was in everyone’s budgets to get rid of some of the legacy equipment and this was happening at a good pace.  Then of course, the economy tanked and unfortunately what that did was take all the funding away, but still left all the pressures.  When you have of all these things that people are asking you to do, and you are looking at your budget, and the numbers are just not matching, don’t give up hope; give AVST a call.  It is amazing how much we can do with the infrastructure you have today to at least get you started delivering some core pieces, some really visible changes in what you offer your users, without requiring you to forklift all of your legacy equipment.

A few weeks ago, AVST held a webinar titled “Modernize Your IT Communications”, hosted by our Director of Sales Engineering, Neil Butler.  In the webinar we discussed how AVST bridges the gap between historical IT and telecom investments and the new IP-enabled world. Their flagship product, CallXpress 8 is the leader in interoperability enabling enterprises to economically integrate and deliver UC solutions across a rapidly evolving infrastructure. CallXpress 8 delivers advanced call processing, voicemail, unified messaging, and personal assistant, speech, fax, and notification capabilities.

Click here to view the archived webinar

Remember, if you cannot find something you are looking for on our website, or you are not sure who to contact, you are always welcome to send questions.  Simply email us at info@avst.com, and we will have the appropriate person send you an answer.

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]]> http://www.avst.com/blog/1312/how_to_modernize_your_voice_infrastructure_today/feed 0 AVST and Active Communications Announce Asia Pacific Distribution Agreement http://www.avst.com/blog/1281/avst_and_active_communications_announce_apac_distribution_agreement http://www.avst.com/blog/1281/avst_and_active_communications_announce_apac_distribution_agreement#comments Tue, 11 May 2010 17:10:04 +0000 Blog Administrator http://www.avst.com/blog/?p=1281 AVST and Active Communications have formed a new Asia Pacific distribution agreement and are looking for new channel partners.

Applied Voice & Speech Technologies is a developer of unified communications solutions while Active Communications is a unified communications systems integrator.

Both companies have signed an Asia Pacific distribution agreement for the full range of AVST and Active Voice products.

Paul Baxter, CEO of Active Communications, said, “We are very pleased to be able to provide the structure and long standing technical expertise to allow businesses to confidently go forward with their strategic use of advanced unified communications.”

Hardy Myers, President & CEO of AVST,added, “The signing of Active Communications as our master distributor in the Asia Pacific region will enable us to extend our global reach and accelerate our position in the UC market.”

Active Communications is currently recruiting PBX resellers and IT&T integrators from around the region who are interested in augmenting their solution offerings with UC.

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]]> http://www.avst.com/blog/1281/avst_and_active_communications_announce_apac_distribution_agreement/feed 0 10 Key Advantages of CallXpress http://www.avst.com/blog/1069/10-key-advantages-of-callxpress http://www.avst.com/blog/1069/10-key-advantages-of-callxpress#comments Tue, 13 Oct 2009 15:21:06 +0000 Neil Butler http://www.avst.com/blog/?p=1069
  • Legacy call processing…If you are looking at replacing a legacy voicemail system, CallXpress offers two advantage sets. First, since CallXpress was on the market when the legacy system was originally purchased, it’s safe to say CallXpress can duplicate all of the functionality in use on the older legacy systems. When most of the new generation of voice messaging systems were created, little concern was given to matching the older legacy feature sets. With CallXpress, all of those features are still on the system. It’s nice to know there won’t be any nasty surprises when the system goes into service.
  • Legacy voicemail retraining…One of the barriers to replacing legacy systems has always been the need to retrain the users with a new telephone user interface. With CallXpress, emulation interfaces are available for the legacy systems you might replace allowing for a smoother transition.
  • Disparate PBXs…Customers with multiple locations face even more challenges then single-site customers. The flexibility you’ll find in CallXpress will make it easier to satisfy the needs of multi-site customers. For customers with more than one type PBX in their network, CallXpress’ ability to integrate to any type of telephone system will make early standardization possible.
  • Multiple and disparate e-mail environments…For those companies with multiple types of e-mail technology deployed, or those who forsee a migration to a new platform in their future, the fact that CallXpress integrates to all e-mail systems can make it easier to start the process of replacing their voice messaging infrastructure.
  • Centralized administration requirement…Those same multi-site customers will benefit from CallXpress’ ability to maintain multiple systems as if they were one using the system’s Global User Administration capabilities, as well as the fact that multiple systems deployed remotely now can be consolidated at a later date if the customer moves to a new centralized telephony infrastructure.
  • Transitional IPT deployment…Particularly, for those customers looking at a current or future migration to an IPT infrastructure, the fact that CallXpress not only integrates to the older TDM systems as well as all of the IPT systems, but that it can also support both system types ay the same time, makes it easier to plan and execute those types of migrations.
  • Unified messaging retention issues…For many customers, the prospect of implementing unified messaging brings with it concerns over the implications of storing voice messages on the e-mail server. With the flexible unified messaging architecture in CallXpress, customers can have complete control over the architecture used to deploy unified messaging.
  • Virtual desktop…For those customers with a mobile workforce, concern over how to increase the productivity of those workers can be addressed with the new presence and mobility features now available in CallXpress. CallXpress offers the most robust mobile presence and productivity package on the market today. 
  • A la carte feature delivery…Unlike many of the competing systems, the CallXpress licensing scheme allows for a truly a la carte approach to selection of solutions and features. Customers need only pay for those features they wish to deploy.
  • IT flexibility and economics…Throughout the process of selecting solutions and configuring deployment architectures, the IT departments will find that CallXpress is the most ‘LAN-friendly’ product on the market today. When it’s deployed in an enterprise, it fits into the environment like any other application server on the customer network, matching the IT department requirements for security, control and monitoring.

    • 10 Key Advantages of CallXpress

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    ]]>     http://www.avst.com/blog/1069/10-key-advantages-of-callxpress/feed 0     AVST: The Future Proof Choice http://www.avst.com/blog/1039/avst-the-future-proof-choice http://www.avst.com/blog/1039/avst-the-future-proof-choice#comments Tue, 15 Sep 2009 15:12:45 +0000 Blog Administrator http://www.avst.com/blog/?p=1039
    With those ideals in mind, today we announced the Nortel Investment Protection Program that provides cost savings incentives for Nortel telephony customers looking to upgrade to Unified Communications.

    Discover how the Nortel Investment Protection Program can help protect and extend your existing data and telephony infrastructure investment — now and into the future.]]>     In the wake of Nortel’s recent news, now more than ever, it’s important to invest in applications that can support your existing Nortel® circuit-switched PBX solution and IP-PBX solution, as well as the solution you choose in the future. While you can’t afford not to think about your future Nortel replacement strategy, performing a massive technology refresh overnight is probably not an option. CallXpress® facilitates a painless migration with the following benefits:

    • Name your telephony system — CallXpress integrates with it. CallXpress offers the broadest interoperability of any enterprise class solution with over 250 TDM, IP-PBX, and Centrex integrations to Nortel, Avaya®, Alcatel®, Cisco®, NEC®, Siemens®, Mitel® and more.
    • AVST offers a Future Proofing Guarantee. We understand the PBX you have today might not be the one you have tomorrow. Our Future Proofing Guarantee provides a free PBX software integration when you are ready to transition to IP or planning a change to your existing switch.
    • CallXpress uniquely supports up to 10 different telephony integrations on a CallXpress system.

    The following limited time future proof incentives are being offered to Nortel customers who want to enhance their communications infrastructure with CallXpress.

    Stimulus Package Pricing

    CallXpress offers stimulus package pricing including advanced call processing and voicemail functionality, plus 50 unified messaging and personal assistant user licenses.

    Free Alternate Telephone User Interface (TUI)

    Select from a variety of TUIs that mimic the Nortel Meridian Mail, Octel®, and other popular first generation voicemail systems to minimize re-training.

    Free On-line Administrative Training Course

    Administrators can quickly learn to configure and maintain their CallXpress system in this self-paced web training course.

    Future Proofing Guarantee

    Unique lifetime Future Proofing Guarantee provides, with certain limited exceptions, an IP or TDM software integration at no additional charge when a customer is ready to transition to one of the many industry-leading IP and TDM telephony solutions that AVST supports.

    To learn more about the Nortel Investment Protection Program from AVST, please visit the Nortel Investment Protection Program website.

    Related Links:

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    ]]>     http://www.avst.com/blog/1039/avst-the-future-proof-choice/feed 0     CallXpress Ranked #1 Again http://www.avst.com/blog/826/callxpress-is-number-1-installed-voicemail-system http://www.avst.com/blog/826/callxpress-is-number-1-installed-voicemail-system#comments Mon, 23 Mar 2009 15:48:13 +0000 Dana Morio http://www.avst.com/blog/?p=826 CallXpress users, you are not alone!
    Do you know what voicemail system is in use by the greatest percentage of Voice Report's respondents?]]>

    The Voice Report’s February 2009 National PBX Survey confirmed CallXpress as the primary voicemail system in use by its respondents.

    Feb. 26, 2009 (Vol. 30, No. 5)
    Source: Voice Report’s 2009 National PBX Survey

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