Posts Tagged ‘UM’

Amend Default SMS or Simple UM Message Template in CallXpress

In: Did You Know?

24 Aug 2009

This short video is a “must watch” for any administrator interested in implementing SMS notification or simple unified messaging in CallXpress 8. Learn how to easily edit the default XML message templates in less than 5 minutes!

What Flavor of Unified Messaging is Right for You?

In: Did You Know?

11 May 2009

Not sure which UM solution is the right fit for your organization? To help with your UM research, AVST has put together a list of articles to help you navigate the pros and cons of the various methods to deploy UM.

Ten Fast Facts for CallXpress Users

In: Community Insight

6 Mar 2009

Have you been staying informed on all the latest and greatest product and service offerings from AVST?

Do you know about the new and improved solutions that have recently been released for CallXpress such as voicemail archiving, voicemail-to-text, and ScheduleXpress?

Take a look at these 10 Fast Facts about CallXpress to make sure you are making the most of your investment in AVST’s Unified Communications platform.

Defining the Right Path to Unified Messaging – part 2

In: Voices

11 Dec 2008

In continuation of his Unified Messaging blog post, Neil Butler further explores the Four Flavors of Unified Messaging architecture and provides new insight on how to choose between Server, Client, Secure and Simplified architectures for Unified Messaging deployments.

AVST UM Survey Results

In: Community Insight

30 Oct 2008

In early October, AVST conducted an online Unified Messaging survey to find out how and if Unified Messaging (UM) is being used in our end users’ organizations.

After meeting with our inaugural CallXpress User Group at the 1st Annual CallXpress End User Conference in August, we realized many of our end users were not even aware that CallXpress shipped with 50 FREE Unified Messaging licenses. The point of the survey was to go back to those end users who attended the conference and find out how many of them have now implemented UM at their organization and how they have architected their deployment of Unified Messaging.

As an added bonus for completing the brief online Unified Messaging survey, participants who completed the survey by October 27th were automatically entered into a drawing to win an 8GB Apple iPod Touch.

Continue reading to find out the results of the AVST Unified Messaging survey and the winner of the drawing.

Message Archive for Compliance

In: Voices

22 Oct 2008

Have you or members of your organization been wondering how your business will be impacted by the Federal Rules of Civil Procedure (FRCP) amendments that went into effect in December of 2006? If you been researching software options that will provide message archive functionality to help you meet your compliance obligations, you’ll want to read this article to learn about CallXpress message archiving.


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