AVST Live! Educational Webinar Series Announced for CallXpress User Group Members
August 12, 2009 by Blog Administrator · Leave a Comment
Extend the Power of the CallXpress Platform and Put Your Productivity Into Overdrive
In today’s challenging environment, your organization needs to get more work done with less resources and time. The CallXpress Unified Communications platform turns your telephone system into a productivity tool. With nearly 30 years of innovation excellence, AVST is focused on delivering solutions that increase user and business productivity.
In addition to the powerful suite of Unified Communications applications that provide the foundation for the CallXpress 8 platform — advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities — AVST partnerships provide several innovative technologies to develop custom solutions to further extend the power of the platform.
Want to learn more about the options available to you as a CallXpress customer? Register to attend our free educational webinar series discover how you can make the most of your existing CallXpress system.
Join AVST and Product Experts from Open Text Corporation, Unimax Systems Corporation and Vault Solutions LLC for a Series of Educational Webinars Demonstrating the Interoperability of CallXpress
The upcoming AVST Live! webinar series includes the following partner sessions:
- “Top Reasons to Implement a Fax over IP Solution” presented by Open Text Corporation – Tuesday, August 18, 2009, 11:30 a.m. Eastern/8:30 a.m. Pacific
- “Unify and Simplify the Administration of Your Telephony and Business Systems” presented with Unimax Systems Corporation – Wednesday, August 19, 2009, 2 p.m. Eastern/11 a.m. Pacific
- “Don’t Put your Corporate Data at Risk! Archive, Retain and Discover Your CallXpress Voicemail Messages” presented by Vault Solutions LLC – Wednesday, September 9, 2009, 2 p.m. Eastern/11 a.m. Pacific
Click here to learn more and register
CallXpress Supports Symantec Enterprise Vault
October 24, 2008 by Dana Morio · 1 Comment
This solution will archive voicemail messages and store them in Symantec Enterprise Vault. It will then allow administrators to quickly and efficiently locate and listen to voicemail messages related to a certain time period and/or user.
Related Links:
Message Archive for Compliance
October 22, 2008 by Tom Minifie · Leave a Comment
Over the last few years, compliance, electronic discovery, regulatory inquiries, and retention policies have become common topics within the business environment. In fact, in December 2006, new US procedures went into effect that mandates all electronically stored information (ESI) is discoverable. Although there has been some debate on whether voicemail is included in this, companies must have a well defined electronic document creation, retention, and destruction policy for all forms of ESI.
AVST isn’t here to hand out legal advice on this issue. That’s what lawyers are for. However, AVST does spend a lot of time determining what we can provide within our products to help our customers solve these types of issues. In this case, we have elected to integrate with software designed for this purpose.
There are many products designed to help companies meet their compliance obligations. One such product is Symantec’s Enterprise Vault, the industry leader in e-mail and content archiving. Message archiving is already a common practice with e-mail systems. When companies deploy unified messaging (UM) in a server-based configuration, these archives can also include voicemail. However, many customers don’t deploy UM in this manner, or will want or need to archive voicemail with unique retention policies, separate from e-mail. To that end, AVST has worked with Vault Solutions to provide message archive functionality through integration with Symantec Enterprise Vault. The integration is provided by Vault Solutions’ Archive Accelerator product. With this combination, CallXpress voice messages are stored in the “vault” for future access.
To learn more about Archive Accelerator and support for CallXpress message archiving, contact Rick Ganis at rick@vault-solutions.com.
Related Articles:
- Federal Rules of Civil Procedure (FRCP)
- The Impact of the New FRCP Amendments on Your Business – An Osterman Research White Paper
