CallXpress Resource Centers
With nearly 30 years of innovation excellence, AVST's Unified Communications platform, CallXpress 8, has expanded to meet the needs of organizations demanding survivability, scalability, and centralization. CallXpress offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. CallXpress is the right solution for your unique environment. But don't take our word for it. Ask any of the more than 10 million customers who rely on CallXpress to stay productive.
CallXpress is a highly programmable call processing platform that can help an enterprise manage its voice messages, incoming calls and other informational requests. The CallXpress platform has the capabilities for voice messaging, automated attendant, call completion, personal call management, voice libraries, fax libraries and even interactive voice response and speech recognition.
CallXpress is designed to facilitate and simplify your migration from a legacy voicemail system to next generation Unified Communications. AVST provides the most comprehensive collection of voicemail and call processing features, emulating popular first generation voicemail interfaces to minimize user training and easily integrates into your organization's existing telephony infrastructure. With nearly 30 years building communication applications, AVST has helped thousands of companies replace their first-generation voicemail system.
AVST is leading the evolution of Unified Messaging. Some companies seek to be pioneers. Others strive to be the best. AVST can lay claim to both. CallXpress is the most flexible platform in the market delivering all four Unified Messaging architectures. Flexibility isn't the only advantage CallXpress brings. It also promotes enterprise mobility and efficiency by allowing workers to stay connected to the office 24x7, with key features including: single access to all messages from any device (fixed-line or mobile phone, e-mail client, or web browser), find-me/follow-me, message notification, speech-based access to messages, text-to-speech, voicemail-to-text and more. The end result: A more efficient, more productive, more successful organization.
In today's fast-paced world, we could all use some extra assistance to help us get through our day a little more efficiently. Put CallXpress Personal Assistant to work for you and increase both your productivity and customer satisfaction. CallXpress Personal Assistant is at your service to manage your calendar, contacts, route calls based on your location and availability, notify you of missed calls, perform interactive call screening, and more. Plus all these features are driven through a speech interface to ensure continued productivity no matter where you are in the office, in your car, stuck in an airport, or someplace without an Internet connection.
RightFax®, together with CallXpress, brings increased efficiency, flexibility and security to faxing and electronic document delivery. It's the ideal solution for companies in document-heavy fields like healthcare, financial services, manufacturing, education, law and government. Whether you're a small business or a large enterprise, RightFax can be scaled to meet your needs precisely. Purchase RightFax as part of an AVST bundled solution, or as a stand-alone option. Either way, its flexibility and modular licensing will ensure the protection of your investment.
CallXpress offers speech-enabled access to applications such as Personal Assistant and Automated Attendant, making AVST's Unified Communications solutions ideal for any organization looking to maximize productivity. Using sophisticated speech recognition technology, CallXpress provides speech access to your company's communication infrastructure and real-time call connectivity. It also offers hands-free mobile management to comply with the hands-free mobile phone laws enacted in many states and countries.
Broadcast notification with NotifyXpress offers a cost-effective way to keep your customers informed. NotifyXpress lets you easily record and deliver messages such as appointment reminders, status of service, and emergency message notification. You can even personalize the information by customer. NotifyXpress is an add-on broadcast notification module to CallXpress.
Whether you're a small business poised to grow or a large corporation with a global presence, you're sure to find the perfect fit for your communications needs among AVST's portfolio of high performance, highly reliable CallXpress servers. If you're looking for high performance, system reliability and configuration flexibility all in an open-standard platform, our CallXpress E-6000 and I-4000 servers deliver—thanks to their powerful dual Intel Xeon processors. For the ideal mix of performance and cost efficiency, consider the C-2400 or ET-2000 server.
XpressCare is a program that provides full software protection for your AVST product in one easy-to-buy plan. XpressCare helps to maximize the benefits of your system through continuous software improvements and proactive service. This ensures optimal software performance, continued stability, and on-going compatibility, which equates to increased customer satisfaction and smooth operations.
