Fax - Features and Benefits
Features
True Unified Messaging with Fax
Your faxes — as well as voicemail and e-mail messages — are all available through a single user interface, thanks to CallXpress Unified Messaging. This helps simplify and speed message handling by improving how users receive, reply to, and manage messages.
Inbound and Outbound Faxing
RightFax provides inbound and outbound faxing, and reduces fax processing time.
PDF Converter
The PDF Converter allows you to convert PDF and PostScript files to fax format, making it ideal for document–centric and graphic-intensive enterprises.
Docs-on-Demand
Your customers can call and order documents to be faxed to them via touch-tone phone using Fax-on-Demand, or via website using Web Fax Tools.
OCR Converter and OCR Router
The OCR Converter converts received faxes from a graphic format to text using character (OCR) technology. The OCR Router uses the same technology to convert information on the first page of incoming faxes into information that can be used to route the fax to the correct recipient.
TeleConnect
TeleConnect provides users the convenience of 24-hour access to their fax mailboxes via a touch-tone telephone. Users can use RightFax’s automatic forwarding, printing, and notification features to manage faxes at any time of day, from any location, with a single telephone call.
Benefits
Increases Employee Productivity
- Provides true unified messaging with the ability to receive, send and manage voice, fax and e-mail at a single location
- Common user administration with the ability to administer RightFax users through the CallXpress Administration program
Improves Responsiveness to Your Customers
- With CallXpress automated attendant, any information stored in a fax library is available to your customers around the clock
- Custom applications can send information like account summaries or order inquiry status to customers via fax
Reduces Cost
- Reduces the need for paper, modems and stand-alone fax machines
- Provides a single number for both voice and fax
- Delivers cost-effective DID routing
Safeguards Document Security
- Helps your company comply with government regulations
Integrates with CallXpress
- RightFax, the world leader in fax server software, integrates with CallXpress to provide many unique features