HomeCustomers AVST Technical Support and XpressCare

AVST Support Services

Reliability & Expertise

Applied Voice & Speech Technologies recognizes that call management and messaging is mission critical. We have designed support offerings to provide customers with quick and timely problem resolution, trained and certified technical experts, and a support staff current on industry standards and technologies.

A key component to the quality of our support services is our global network of Authorized AVST Resellers. Authorized Resellers provide local support for customers. AVST Resellers receive continued education and certification on AVST products. If technical issues require escalation, AVST Technical Support provides technical assistance by telephone and e-mail for AVST products. Thoroughly trained on the products they support, our Technical Support Services team provides additional support to our trained and certified resellers to ensure your mission critical applications are operating 24X7.

Optimum Performance & Investment Protection

AVST products are scaleable, flexible, and continue to evolve to meet market and technology demands. As your business needs and network infrastructure change, AVST’s XpressCare® program provides the latest software to ensure efficient and reliable system operation. XpressCare provides customers with the most economical way to receive the latest software versions. This program provides all major and minor software upgrades and guarantees your AVST Authorized Reseller has unlimited access to our technical experts and knowledge base to keep your system operating efficiently.

XpressCare® Benefits:

  • Software compatibility with groupware and operating software
  • New user and system capabilities
  • Unlimited access for your AVST Authorized Reseller to AVST Support Services
  • Simplified budgeting for future investments

Click here to learn more about XpressCare.

AVST Technical Support

For AVST customers requiring technical support, AVST recommends contacting the Authorized Reseller from which you purchased the software. If you do not know your reseller, please contact AVST Sales at (949) 699-2300 for assistance finding a local reseller, or click here to contact an AVST Regional Sales Manager directly.


AVST welcomes your ideas for new product features and capabilities. You can e-mail us at productimprovement@avst.com.