AVST recognizes that your messaging solution is mission critical. Our support offerings provide customers with quick and timely problem resolution, trained and certified technical experts, and a support staff current on industry standards and technologies.
A key component to the quality of our support services is our global network of authorized AVST resellers who provide local support for customers. AVST resellers receive continued education and certification on AVST products. If technical issues require escalation, AVST Technical Support provides technical assistance by telephone and email for AVST products. Thoroughly trained on the products they support, our Technical Support Services team provides additional support to our trained and certified resellers to ensure your mission critical applications are operating 24/7.
Optimum Performance & Investment Protection
AVST products are scalable, flexible, and continue to evolve to meet market and technology demands. As your business needs and network infrastructure change, AVST’s XpressCare® program provides the latest software to ensure efficient and reliable system operation. XpressCare provides customers with the most economical way to receive the latest software versions. This program provides all major and minor software upgrades, and it guarantees that your AVST authorized reseller has unlimited access to our technical experts and knowledge base to keep your system operating efficiently.
Software compatibility with groupware and operating software
New user and system capabilities
Unlimited access for your AVST authorized reseller to AVST support services
Optional direct access to technical support with Premium XpressCare
For AVST customers requiring technical support, AVST recommends contacting your authorized AVST reseller. If you need assistance finding a reseller, please contact AVST Sales at (949) 699-2300, or click here to contact an AVST Regional Sales Manager directly.