HomeEvents AVST Live! Online Webinars webinars and CallXpress training

AVST Live Events and Webinars


Free Webinar Series for CallXpress Users and Prospective Customers

AVST Live is a series of online sessions to help CallXpress prospects and customers better understand the full potential of the CallXpress Unified Communications platform and other AVST products and services. These sessions are designed to help the audience make an educated decision when it comes to their next generation voicemail and communications solutions.


What's New in CallXpress 8.2
CallXpress 8.2 is here, and it's packed with the newest, most sought-after features available today.

  • Got an Android or iPhone? AVST Mobile transforms the most popular smartphones into your very own Personal Assistant.
  • Intelligent Gateway for Microsoft OCS / Lync provides the perfect solution to connect a customer's robust telephony infrastructure with Microsoft OCS/Lync.
  • Ignite interoperability with telephony integrations to Avaya IP Office and ShoreTel ShoreGear using SIP. Plus the Avaya Communication Manager/Session Manager SIP integration has been enhanced to work with either a SIP trunk or SIP stations.
  • Improve business process efficiency with Security Code Reset that allows customers to take control of resetting their password.

Click to view archived webinar


New Ways to Optimize Business Processes
CIO's minds today revolve around efficiency and cutting costs. When asked what are the top ways are to innovate in 2011, the leading answer was "make business processes more efficient," according to a recent survey by Voice Report. Join us for a free webinar to learn how AVST accelerates communications integrated with information to optimize business processes:

  • How to Bridge the Silos that Exist Between Communications and Various Applications
  • Reduce Human Latency through Automation
  • Create Self Service Environments to Increase Usage and Call Completion
  • Real World CEBP Examples of How Customers Utilize CallXpress to Maximize Efficiency

Click to view archived webinar


Migrating Voicemail to Next Generation IP-Enabled UC Applications
If you could predict the future, there would be a lot less risk when transitioning from legacy voicemail systems to next generation Unified Communications. CallXpress from AVST removes the uncertainty and has become the industry's most widely deployed next generation solution according to the Voice Report survey of enterprise telecom managers.

Join us and learn:

  • How to transition from legacy voicemail systems such as Octel Aria and Serenade (VMX), Mitel NuPoint with Centigram interface, Avaya INTUITY AUDIX, and Nortel Meridian Mail
  • How CallXpress extends the productivity of your current telephony and data infrastructure
  • Hear a customer testimonial of how they transitioned their Avaya messaging system and created a centralized solution
  • How to deliver a next generation UC feature set including:
    • Unified Messaging
    • Voicemail-to-Text using PhoneTag
    • Speech
    • Notification
    • Find-me/Follow-me
    • Call Screening

Click to view archived webinar


The Future of UC for Higher Education
Many universities and colleges are served by legacy voicemail systems that are long overdue for replacement or upgrade. In today's economic climate, the prospect of a "rip and replace" IP telephony initiative is not only overwhelming, but downright unaffordable. Join AVST for a webinar to learn how AVST can help you meet the following objectives:

  • Cost effectively migrate to next generation Unified Communications (UC) applications
  • Deliver mobility to students, staff, and faculty
  • Increase business process efficiency through automation

Click to view archived webinar


How to Ensure Business Continuity
When downtime of your messaging ecosystem simply can't be afforded, CallXpress is the right solution. Organizations today need their messaging systems to continue to answer calls, record messages, retrieve messages, and perform call processing tasks, even when an emergency or natural disaster occurs. The latest release of CallXpress offers a variety of deployment options to support your emergency preparedness and business continuity initiatives, such as:

  • Multiple Survivable Call Servers
  • Hot Standby System Server for High Availability
  • Disaster Recovery through Remote Call Servers and Virtualization
  • Redundant Server Components

Click to view archived webinar


Five Megatrends Driving the Future of Unified Communications
AVST will address the megatrends driving the future of UC. Join us for an all new webinar and discover how AVST can lead you there.

  • Interoperability: Migrate from Legacy TDM Call Processing and Voicemail to Next Generation IP-enabled UC Applications
  • Cloud: Deliver Deployment Flexibility from Centralized, Private Cloud with Business Continuity, to Public Cloud UC Solutions
  • Mobility: Mobilize Your Workforce through Unified Messaging, Speech-based Personal Assistant, Find-me / Follow-me, and More
  • Business Processes: Enable Communications Integrated with Information to Optimize Your Business Processes
  • Presence: Federated Presence to Foster Collaboration and Real-time Communications

AVST's expertise includes delivery and interoperability of Unified Communications solutions, with over 15 million users relying on its solutions to maximize their productivity.

Click to view archived webinar


Getting the Most Out of Your Smartphone
What's missing from your smartphone? Not much, if you own a CallXpress system. CallXpress is built with these must-have mobile features: Find-me/Follow-me, Unified Messaging, Personal Assistant, Speech-driven interface and more. Join us for a live webinar where AVST will present:

  • Unified Messaging and Voicemail-to-Text
  • Single Number Reach/Single Mailbox/Number Protection
  • Personal Assistant
  • Interactive Call Screening
  • Speech Interface
  • Mobile Client
  • Web PhoneManager

Click to view archived webinar


Modernize Your Voice Infrastructure Today 
Companies today are faced with a myriad of technology shifts, and IT organizations play an important role in identifying opportunities to deliver a more thriving business. Join us for a live webinar where AVST will discuss:

  • Creating a Centralized Infrastructure with Higher Resiliency
  • A Future Proof Migration Strategy from TDM to IP-Telephony
  • Delivering Enhanced Mobility to your workforce
  • Automating Business Processes to increase productivity

AVST bridges the gap between historical IT and telecom investments and the new IP-enabled world. The CallXpress product is the leader in interoperability by enabling enterprises to economically integrate and deliver UC solutions across a rapidly evolving infrastructure. CallXpress 8 delivers advanced call processing, voicemail, unified messaging, personal assistant, speech, fax, and notification capabilities.

Click to view archived webinar


Are You Frozen in Your Unified Messaging Decision? 
AVST will help thaw that process. Discover why Gartner named CallXpress the "best-of-breed" unified messaging solution. Since not all unified messaging solutions are built the same, it's important to select a flexible architecture to facilitate growth and manage your organization's approach to compliance and confidentiality. Critical considerations include multiple storage models within a single deployment, voicemail networking, your organization's security needs, and more. AVST will present the different unified messaging architectures and the benefits of each. This webinar will highlight: 

  • Supporting E-mail Client Integration into Microsoft Outlook, IBM Lotus Notes, Google Gmail, Novell GroupWise, Mirapoint, and more
  • Addressing UM issues with Compliance, Confidentiality and Capacity
  • Understanding Different Storage Model Approaches: Single Store vs. Dual Store

Click to view archived webinar


Is Interoperability the "New Black" for UC?
Over the years, the definition of UC has expanded and evolved to include various technologies such as the telephone system, e-mail system, and more. Therefore, interoperability becomes critical to any successful UC deployment. Discover how AVST raises the bar by delivering the industry's most interoperable solutions that drive mobility, transform business processes, and cultivate a greater level of communication. Join the webinar and learn about:

  • How CallXpress integrates with 400+ PBX systems and e-mail systems
  • Migrating voice and legacy applications to a next generation feature set
  • Creating a Centralized Messaging Infrastructure
  • Increasing Productivity while leveraging your existing landscape

Click to view archived webinar


What's New in CallXpress 8.1 
AVST has been designing and delivering best-of-breed communications solutions for nearly three decades with the most extensive IT interoperability on the market. Join us to learn what's new:

  • Creating a Resilient Environment through High Availability and Remote Disaster Recovery Options
  • Strengthening CallXpress with Virtualization
  • Transforming Enterprise Productivity with UCConnect
  • Supporting Unified Messaging for Google Gmail, Microsoft Exchange 2010, Lotus Notes 8.5, and more
  • Limited Time Promotions

Click to view archived webinar


8 Critical Capabilities for Building Your Communications Strategy
AVST intends to clear the confusion for enterprise decision-makers searching for the right solution to migrate from a legacy voicemail environment to Unified Communications (UC). AVST can help you identify and weigh the critical capabilities in building your communications infrastructure, including: 
 - Architecture
 - Scalability
 - High-Availability Options
 - UC Integration Capability
 - Mobility Options
 - Management, Diagnostics and Remote Support
 - Open Standards
 - Productivity for Small to Large Organizations

Click to view archived webinar 


    Building Unified Messaging into Your UC Strategy
    Not all Unified Messaging solutions are built the same. When implementing Unified Messaging, it's important to select a flexible architecture to facilitate growth and manage your organization's approach to compliance and confidentiality. Critical considerations include multiple storage models within a single deployment, voicemail networking, your organization's security needs, and more. AVST will present the different Unified Messaging architectures and the benefits of each.

    Click to view archived webinar


      Voicemail to UC: 10 Tips for Securing a Strong ROI
      Enterprises have multiple and potentially conflicting priorities for their infrastructure investments. Your organization may be served by legacy voicemail systems that are due for replacement or upgrade, or a system that no longer meets your needs. In today's economic climate, the prospect of a "rip and replace" IP telephony initiative is not only overwhelming, but downright unaffordable. Fortunately, there is an easier - and less costly - way to turn your telephony system into a productivity tool. AVST outlines 10 critical considerations for an affordable, phased migration from legacy solutions to next generation Unified Communications (UC), delivering a strong return on your investment.

      Click to view archived webinar


      AVST Technology Partner webinars:


      Unify and Simplify the Administration of Your Telephony and Business Systems
      Learn how to leverage Unimax's flagship product, 2nd Nature to provide a single point of administration to manage CallXpress, multi-vendor PBXs and other critical business systems.

      Duration: 60 minutes
      Click to view archived webinar