CallXpress Unified Communications Platform

With nearly 30 years of innovation excellence, AVST's Unified Communications platform, CallXpress 8, has expanded to meet the needs of organizations demanding survivability, scalability, and centralization. CallXpress offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. CallXpress is the right solution for your unique environment. But don't take our word for it. Ask any of the more than 10 million customers who rely on CallXpress to stay productive.

CallXpress Unified Communication Platform Resources:

• CallXpress Platform Overview
• CallXpress Platform Features and Benefits
• CallXpress Platform Features at a Glance
• CallXpress Platform Specifications
• CallXpress Platform Customer Testimonials
• CallXpress Platform Resource Library

Call Processing

CallXpress Helps Your Organization Do More

CallXpress is a highly programmable call processing platform that can help an enterprise manage its voice messages, incoming calls and other informational requests. The CallXpress platform has the capabilities for voice messaging, automated attendant, call completion, personal call management, voice libraries, fax libraries and even interactive voice response and speech recognition.

Call Processing Resources:

• Call Processing Overview
• Call Processing Features and Benefits
• Call Processing Specifications
• Call Processing Resource Library

Voicemail

Need to Replace Your Legacy Octel, Centigram, Meridian Mail, INTUITY AUDIX Voicemail System?

CallXpress is designed to facilitate and simplify your migration from a legacy voicemail system to next generation Unified Communications. AVST provides the most comprehensive collection of voicemail and call processing features, emulating popular first generation voicemail interfaces to minimize user training and easily integrates into your organization's existing telephony infrastructure. With nearly 30 years building communication applications, AVST has helped thousands of companies replace their first-generation voicemail system.

Voicemail Resources:

• Voicemail Resource Overview
• Voicemail Features and Benefits
• Voicemail Specifications
• Voicemail Resource Library

Unified Messaging

Discover the Four Flavors of Unified Messaging for Microsoft Outlook, Lotus Notes, and More

AVST is leading the evolution of Unified Messaging. Some companies seek to be pioneers. Others strive to be the best. AVST can lay claim to both. CallXpress is the most flexible platform in the market delivering all four Unified Messaging architectures. Flexibility isn't the only advantage CallXpress brings. It also promotes enterprise mobility and efficiency by allowing workers to stay connected to the office 24x7, with key features including: single access to all messages from any device (fixed-line or mobile phone, e-mail client, or web browser), find-me/follow-me, message notification, speech-based access to messages, text-to-speech, voicemail-to-text and more. The end result: A more efficient, more productive, more successful organization.

Unified Messaging Resources:

• Leading the Evolution of Unified Messaging
• Top Considerations for Evaluating a Unified Messaging Solution
• Benefits: Discover What Unified Messaging Delivers
• Features: Experience True Unified Messaging
• 4 Flavors of Unified Messaging Architecture
• Unified Messaging Specifications
• Unified Messaging Resource Center

Unified Messaging Press Releases:

• AVST and Mirapoint Form Strategic Alliance to Deliver Unified Messaging Solutions to Education and Enterprise Markets
• AVST to Enterprise: Unified Messaging Can Positively Impact End User Productivity
• New Study Rates AVST as Having the Most Complete Solution Among Unified Messaging Leaders

AVST Unified Messaging Blog Articles:

• Defining the Right Path to Unified Messaging
• Defining the Right Path to Unified Messaging - Part 2

Personal Assistant

Turn Your Mobile Phone Into a Virtual Office

In today's fast-paced world, we could all use some extra assistance to help us get through our day a little more efficiently. Put CallXpress Personal Assistant to work for you and increase both your productivity and customer satisfaction. CallXpress Personal Assistant is at your service to manage your calendar, contacts, route calls based on your location and availability, notify you of missed calls, perform interactive call screening, and more. Plus all these features are driven through a speech interface to ensure continued productivity no matter where you are in the office, in your car, stuck in an airport, or someplace without an Internet connection.

Personal Assistant Resources:

• Personal Assistant Overview
• Personal Assistant Features and Benefits
• Personal Assistant Specifications
• Personal Assistant Resource Library

Fax

Electronic Document Delivery and Faxing Made Easy with RightFax

RightFax®, together with CallXpress, brings increased efficiency, flexibility and security to faxing and electronic document delivery. It's the ideal solution for companies in document-heavy fields like healthcare, financial services, manufacturing, education, law and government. Whether you're a small business or a large enterprise, RightFax can be scaled to meet your needs precisely. Purchase RightFax as part of an AVST bundled solution, or as a stand-alone option. Either way, its flexibility and modular licensing will ensure the protection of your investment.

Fax Resources:

• Fax Overview
• Fax Features and Benefits
• Fax Specifications
• Fax Resource Library

Speech

Powerful, Voice-Activated Communication

CallXpress offers speech-enabled access to applications such as Personal Assistant and Automated Attendant, making AVST's Unified Communications solutions ideal for any organization looking to maximize productivity. Using sophisticated speech recognition technology, CallXpress provides speech access to your company's communication infrastructure and real-time call connectivity. It also offers hands-free mobile management to comply with the hands-free mobile phone laws enacted in many states and countries.

Speech Resources:

• Speech Resource Overview
• Speech Features and Benefits
• Speech Specifications
• Speech Resource Library

Notification

NotifyXpress Offers a Quick and Easy Method to Deliver Timely Messages to Your Customers

Broadcast notification with NotifyXpress offers a cost-effective way to keep your customers informed. NotifyXpress lets you easily record and deliver messages such as appointment reminders, status of service, and emergency message notification. You can even personalize the information by customer. NotifyXpress is an add-on broadcast notification module to CallXpress.

Notification Resources:

• Notification Resource Overview
• Notification Features and Benefits
• Notification Specifications
• Notification Resource Library

CallXpress Server

Powerful and Reliable Servers for Your CallXpress Applications

Whether you're a small business poised to grow or a large corporation with a global presence, you're sure to find the perfect fit for your communications needs among AVST's portfolio of high performance, highly reliable CallXpress servers.  If you're looking for high performance, system reliability and configuration flexibility all in an open-standard platform, our CallXpress E-6000 and I-4000 servers deliver—thanks to their powerful dual Intel Xeon processors. For the ideal mix of performance and cost efficiency, consider the C-2400 or ET-2000 server.

CallXpress Server Resources:

• CallXpress Server Overview
• CallXpress Server Features and Benefits
• CallXpress Server ET-2000
• CallXpress Server C-2400
• CallXpress Server I-4000
• CallXpress Server E-6000
• CallXpress Server Specifications
• CallXpress Server Resource Library

CallXpress XpressCare

Strong Software Protection for Your CallXpress

XpressCare is a program that provides full software protection for your AVST product in one easy-to-buy plan. XpressCare helps to maximize the benefits of your system through continuous software improvements and proactive service. This ensures optimal software performance, continued stability, and on-going compatibility, which equates to increased customer satisfaction and smooth operations.

CallXpress XpressCare Resources:

• CallXpress XpressCare Resource Overview
• CallXpress XpressCare Resource Library

AVST Press Releases

» Monday, June 22, 2009
AVST to Host Migrating Your Legacy Voicemail Solution to Unified Communications Webinar

» Monday, May 18, 2009
AVST Showcases CallXpress 8 at NEC's User Group Conference in Chicago

» Monday, April 20, 2009
AVST Demonstrates Newest Version of its CallXpress Unified Communications Platform for Higher Education Market

» Tuesday, March 31, 2009
AVST Partners with Unimax to Deliver Enterprise-Wide Single Point of Administration

AVST In the News

» Tuesday, April 14, 2009
10 years of Unified Messaging at Legal Firm

» Thursday, April 02, 2009
Black Box Installs AVST Voice System at the University of New Mexico

» March 30, 2009
Nice Use of Speech Technologies – AVST CallXpress 8.0

» March 30, 2009
Unified Communications Comes to AVST CallXpress 8.0

Featured CallXpress Customers

City of Phoenix

Del Monte Foods

MedQuist

PepsiAmericas

University of Maryland Baltimore

Additional CallXpress Case Studies can be found here.

CallXpress User Group

Events

AVST participates in many of the leading industry events, online webinars and activities in the enterprise communications arena. Review the list of our upcoming activities to find an event where you can meet face-to-face with AVST representatives. It will be time well spent.

Archived Online Webinars:

Upcoming AVST Live Online Webinars can be found here.

Training and End User Materials

Jump start your CallXpress end user training with a quick tutorial. AVST offers comprehensive CallXpress administration and end user training classes for customers.

Popular CallXpress End User materials:

• CallXpress Coach Training - TUI, UM for Exchange and WPM
• CallXpress Online Quick Reference User Guide
• Technical Training Options and Requirements for End Users

If you are a customer, you can find the most current CallXpress End User training materials by clicking this link.

Unified Communications and Unified Messaging White Paper Downloads