Government agencies are facing:

• The need for a solution that would enable federal, state, and local governments with numerous agencies, branches, and locations to communicate more effectively in real time.
• Issues regarding improved homeland and enterprise security.
• The increasing mobility of government workers.
• Message retention issues in regards to storage, compliance, and confidentiality.
• Disparate PBX switching infrastructure.
• The need to migrate to IP telephony while protecting the existing infrastructure.
• Shrinking budgets and the desire to reduce cost while increasing workforce productivity.
• Extensive call processing requirements that allow the public to reach the intended individual or department and access information quickly and efficiently.

CallXpress® is the ideal solution.

Federal, state, and local governments can rely on CallXpress to support their mission- critical communication solution. Whether you're transitioning to the world of IP telephony or replacing your aging Octel® or Centigram voice mail system, CallXpress delivers a reliable, cost-effective solution.

In addition, AVST's GSA Schedule contract number #GS-35F-0248R participates in cooperative purchasing. And with a worldwide reseller channel, AVST can serve locations anywhere around the globe.

CallXpress Benefits:

• Emulates the Telephone User Interface (TUI) of the most popular first generation voice mail systems such as Octel Aria®, Octel Serenade®, Mitel® NuPoint with Centigram Interface, and Avaya® Intuity™ AUDIX®. This minimizes user training and its costs.
• Facilitates enterprise IP telephony migration strategy by integrating with over 250 PBX brands and multiple PBXs, IP-PBXs and Centrex simultaneously.
• Offers the most advanced call processing system providing speech enabled Automated Attendant, IVR, find me — follow me, caller queuing, and more.
• Gives you the ability to simultaneously integrate into varied e-mail environments — Microsoft® Exchange®, IBM Lotus® server, along with an IMAP4 e-mail server.
• Provides hands-free access to all e-mail, voice, fax, calendar, and incoming and outgoing calls. This not only increases productivity, but allows your agency to adhere to safety regulations for mobile workers.
• Supports regulatory compliance efforts by providing the flexibility needed to support initiatives in the areas of confidentiality, discovery, and archival.
• Acts as a single point of administration for multi-site locations.
• Offers Unified Messaging capabilities. Whether you're using a desktop computer, laptop, mobile device, or telephone, you can manage all messages from a single interface for all message types.
• Is designed to support IT requirements for virus protection, alerting and Active Directory.
• Offers advanced inbound and outbound faxing.
• Provides message notification to your pager, telephone, mobile or any SMS-capable device.
• Provides security by strong password enforcement of messages.
• Scales from 4 to 192 ports on a single server to support agencies of all sizes.