AVST News

AVST Acquires Active Voice

AVST and NEC Corporation of America (NEC) have announced a long-term strategic technology relationship including the integration of Active Voice, a division of NEC, into AVST. In addition to seamlessly integrating AVST's CallXpress® Unified Communications (UC) platform with NEC's world class IP telephony and UC solutions, AVST will continue to manufacture, support and enhance specific Active Voice product offerings for NEC, its channel partners and the independent Active Voice channel.

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Frequently Asked Questions - FAQ

testApplied Voice & Speech Technologies, Inc. (AVST or the Company) has announced a long term technology partnership agreement with NEC Corporation of America (NEC). As part of this partnership agreement, AVST acquired all of the assets of the Active Voice Division (Active Voice) of NEC.

COMPANY

1. Why did AVST acquire Active Voice?

AVST's strength and core competency for nearly three decades has been designing and delivering best in class Unified Communications (UC) solutions with the most extensive telecom and IT interoperability on the market. The acquisition of Active Voice is expected to deliver the following benefits:

  • Expands AVST's addressable customer base to more than 140,000 systems sold worldwide
  • Expands AVST's R&D staff to accelerate UC innovation
  • Increases AVST's customer reach through expanded channel and geographic presence
  • Expands AVST's product portfolio by adding a Linux-based product targeting small and medium-sized organizations as well as supporting the hospitality market

2. What is the name of the combined company?

Applied Voice & Speech Technologies, Inc. (D/B/A - AVST) will remain the combined company name. Product names will remain the same in the short term but will most likely change as we continue to integrate the combined product lines.

3. How is the combined company structured?

AVST's headquarters will remain in Orange County, CA with the Company's primary engineering and support remaining in Seattle, WA. All EMEA business will continue to be managed out of the United Kingdom. All office contact information can be found at www.avst.com.

4. Who is AVST's key senior management team?

Hardy Myers President & CEO
Mike Berlin Vice President of Sales & Business Development
Paul Cheslaw Vice President & General Manager, EMEA
Jeff Dick Chief Financial Officer
Denny Michael Vice President of Marketing
Tom Minifie Chief Technology Officer
Steve Rishel Vice President of Operations

5. What will happen to the Active Voice corporate brand? What will happen to product and technology brands, such as Repartee?

To provide the most consistency and clarity in AVST's communications with customers, the Active Voice corporate brand will immediately be retired, and the Company will fully align behind the AVST corporate brand. Product branding discussions will continue over the next few months as we integrate the product lines.

6. Why is AVST confident that the integration of the two companies will be smooth?

The combination of AVST and Active Voice integrates two companies with similar cultures and value systems. Both share a passion for innovation and agility and a commitment to developing and delivering high quality products for their customers. Our combined Core Values include:

  • Our employees are our greatest asset;
  • We are an innovative but market driven organization;
  • We will always maintain a customer centric focus;
  • The quality of our products, services and relationships is paramount;
  • We must always act with integrity;
  • We will embrace new opportunities and challenges with an entrepreneurial spirit;
  • We will always maintain a long term perspective.

7. What benefits can customers expect from the combination of AVST and Active Voice?

Active Voice Customer Benefits:
  • Access to an organization whose sole focus for nearly three decades has been to deliver world class UC products designed to increase enterprise, work group and individual productivity while maximizing an organizations existing telephony and IT investments.
  • Membership in the AVST users group for active participation in forums, webinars, and blogs.


PRODUCTS AND SUPPORT

8. What are the products being sold by AVST after the acquisition of Active Voice?

Product
OS
Features
Target
CallXpress
Windows

  • Call Processing (Automated Attendant and UCConnect™)
  • Voicemail
  • Unified Messaging (20,000 users)
  • Personal Assistant (20,000 users)
  • Fax
  • Speech
  • NotifyXpress™ Outbound Call
  • Message Notification
  • 250+ TDM, IP-PBX, and Centrex Integration
  • Scales 4 to 384 ports, can be networked for larger capacity
Small to
Large-Enterprise

Repartee LX
Linux

  • Automated Attendant
  • Voicemail
  • Unified Messaging (5,000 users)
  • Fax (8 channels)
  • Message Notification
  • Hospitality
  • 150+ TDM and IP Integrations
  • Scales up to 64 TDM ports or 64 IP ports
Small to
Medium Enterprise

Repartee for Windows
Windows

  • Automated Attendant
  • Voicemail
  • Unified Messaging (5,000 users)
  • Fax (8 channels)
  • Message Notification
  • Speech
  • Hospitality
  • 150+ TDM and IP Integrations
  • Scales up to 96 TDM ports or 60 IP ports
Small to
Medium Enterprise

Repartini
Linux

  • Automated Attendant
  • Voicemail
  • Unified Messaging (100 users)
  • Hospitality
  • Fax (1 channel)
  • Message Notification
  • 100+ Analog Integrations
  • 4 TDM ports
Small Enterprise

VideoMail

  • Creates and delivers video messages and screen captures
  • Supports Outlook

9. I noticed Kinesis is not being sold by AVST; what is the replacement solution?

CallXpress 8 is the replacement product for Kinesis in AVST's independent channel. CallXpress offers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech, and notification capabilities, with integration into over 250 TDM, IP-PBX, and Centrex Integrations. This Unified Communications platform offers the economics, infrastructure interoperability, features, platform reliability, and administrative capabilities that organization are demanding. As a result, CallXpress was recently ranked as the most widely deployed voicemail solution according to the 2009 Voice Report survey of enterprise telecom managers. Please contact your AVST reseller sales representative for more details.

10. What Active Voice products does AVST support?

AVST will continue to support Active Voice products with an active service agreement. AVST will provide technical support for Kinesis, Repartee for Windows, Repartee LX, Repartini, and VideoMail products. AVST will announce new support offerings to Active Voice customers to insure all customers have access to new software versions, an upgrade path and all available support services.

If you have any additional questions, please e-mail info@avst.com.