AVST News

AVST Offers New IP Integration for the Mitel 3300 ICP PBX

New Integration Provides Lower Cost Solution For Enterprise Users of CallXpress®

Foothill Ranch, Calif., September 1, 2004 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of second generation communications solutions for the enterprise market, today announced a new IP-based integration between the AVST CallXpress® unified communications solution and the Mitel® 3300 Integrated Communications Plaform (ICP) PBX using the Mitel Telephony Application Interface (MiTAI).  With this new IP-based integration, AVST delivers a more economical solution to its extensive list of worldwide resellers enabling them to better market the powerful Mitel/AVST combined solution set for immediate sale to enterprise customers.

AVST’s flagship unified communications solution, CallXpress, has been integrated to Mitel PBX products using hardware-based solutions for years.  Responding to market requests for IP-based voice solutions and a growing demand in the enterprise to reduce the costs of integration, the new AVST IP integration lowers the total cost of deploying CallXpress with the 3300 ICP PBX by up to 45 percent compared to similar hardware-based solutions.

The CallXpress IP integration utilizes the Mitel telephony API for call control and MiAUDIO IP phone emulation software for media control, to perform all call processing over a TCP/IP connection to the 3300 ICP telephone system.  Voice cards are no longer required for the CallXpress system to integrate with the 3300 ICP.

“Our new Mitel IP-based integration is further validation of AVST’s expertise in delivering TDM-based and IP-based integrations to traditional and IP PBX's,” said Tom Minifie, AVST’s Vice President of Product Management.  “As an independent provider of enterprise communications solutions that operate seamlessly in the dynamic PBX environment, our business is built on providing tight integrations to legacy, current and future PBX products.”

Currently AVST maintains over 250 PBX integrations in its product portfolio enabling medium and large enterprises to standardize on the powerful CallXpress communications solution as they continue to evolve their switching infrastructure towards world class IP PBX products like the 3300 ICP.  “We believe that this new IP-based integration to AVST’s powerful CallXpress communications solution will be very appealing to Mitel customers and resellers alike,” Minifie added.

AVST is a member of the Mitel MiSolutions Network (MiSN), a comprehensive global third-party developer program enabling world class companies to successfully create products and services that complement the Mitel portfolio.  MiSN is a vehicle for the development of a full range of enterprise-based software solutions that enhance the richness and reach of Mitel’s core voice-based technologies.  AVST’s MiSN membership ensures CallXpress customers quick and easy integration with Mitel’s products.

About Mitel
Mitel is a market-leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs.  Through intuitive desktop appliances and applications, businesses are provided with innovative ways to manage information and resources. Vertical markets benefit from integrated solutions that protect existing investments, while enabling new ways to be more cost effective and productive. Mitel is headquartered in Ottawa, Canada with offices, partners, and resellers worldwide. For more information please visit www.mitel.com.

About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.

Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

AVST Unified Communications - 2 minute movie about AVST:
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