Active Voice and Digital Telecommunications Join Forces to Distribute Seven Speech-Enabled Auto Attendant Solution to Businesses Nationwide
Southern California Distributor Achieves Platinum Status as an Active Voice Channel Partner
“High-performing resellers like Digital Telecommunications help us provide communications solutions that can meet the requirements of customers’ unique organizations,” said Mike Ridgeway, Director of Marketing for Active Voice. “We look forward to working more closely with Digital as they introduce our innovative Seven product to their customers across the country.”
“We have been distributing Active Voice products for over 20 years,” said Ray Maccani, Vice President of Sales for Digital Telecommunications Corporation. “The company has always had a strong reputation for building quality solutions that work in a variety of business environments. Having access to cutting-edge products like Seven allows us to offer our customers an excellent solution to fit their business communications needs. The Seven system is so popular today because it provides technology that can help organizations streamline their communications, increase productivity and generate enhanced returns on telephony infrastructure investments.”
Active Voice’s Seven product is an Automatic Speech Recognition (ASR) system designed for organizations of all sizes in virtually every industry, including healthcare, hospitality, government, education, and financial services. As a personalized frontline call management system, Seven can help organizations better manage their internal and external call volume. Seven asks callers to say the name of the person or department they wish to reach, retrieves the name from a database, and then connects them to the appropriate extension. Seven can help reduce call-waiting times by allowing callers to reach their destination without the assistance of an operator or company directory. The Seven system enables organizations to provide constant access to important ‘information on request,’ such as hours of operation and directions without utilizing a live operator. Seven allows mobile workers to stay in touch by using the system to access the company directory and their own Microsoft® Outlook® contacts, so they can reach their customers and colleagues by just saying their name.
For more information on the Seven product, please contact Active Voice Sales Support at 1-800-284-3575 or firstname.lastname@example.org or Digital Telecommunications Corporation in Van Nuys, California at (818) 951-5300.
With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions. Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure. Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future. Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
XMedius is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud communications solutions enable businesses to benefit from secure and unified communication as well as to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. Based in Montreal (Canada) with offices in Seattle (USA) and Paris (France), the company serves businesses, enterprises and service providers through a global team of customer focused employees. Its solutions are deployed worldwide in over 17,500 locations across education, financial, government, healthcare, manufacturing, retail and legal services sectors. For more information about XMedius and its solutions, visit www.xmedius.com.
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