AVST News

Global Law Firm Adopts AVST's CallXpress® Unified Communications Solution

Best-of-Breed Communications Platform Delivers Enhanced Corporate Identity and Client Services to London Office Following its Success in New York Headquarters

Foothill Ranch, Calif., July 25, 2006 – Weil, Gotshal & Manges, a leading international law firm, has expanded its deployment of CallXpress®, a best-of-breed unified communications solution by Applied Voice & Speech Technologies, Inc. (AVST).  Building on the successful implementation and usage of CallXpress at its New York headquarters, the firm has installed the solution at its growing London office to maintain a consistent corporate identity as well as provide the best service to its clients and the best working atmosphere for its employees.

As a leading provider of sophisticated, international legal services across the United States, Europe and Asia, the law firm of Weil, Gotshal & Manges is experiencing significant corporate growth, particularly in Europe.  With a solid number of the firm’s 1,200 lawyers now based in Europe, the London office needed a voice solution that would offer excellent client service and be an effective tool for its employees.

Like many corporations around the world, the firm was using an existing legacy Octel® system that was reaching end-of-life and was no longer suitable for its growing requirements. Weil, Gotshal & Manges needed to move to an open standards platform that provides easy to manage features as well as upgrade options that enable expansion capabilities and additional unified messaging features in the future.  The firm required a solution that offers simple administration and seamless integration with their existing infrastructure.  There was also a preference to allow users to utilize the same technology across all offices to provide consistent and reliable service to all of its clients.

Weil, Gotshal & Manges discussed its requirements with Voice Products, a Hampshire, UK-based reseller and well-respected authority that provides voice and communication technology services to the UK market.  Voice Products fully endorsed AVST’s CallXpress solution as the best choice to meet the needs of the firm.  Following this endorsement and the successful installation and operation of CallXpress in its New York office, Weil, Gotshal & Manges decided to make CallXpress the platform for its corporate-wide messaging solution.

“CallXpress has definitely been a success for us,” said the firm’s Telecommunications Analyst, Jo Woolcott.  “The solution itself is robust and flexible and provides more efficient access to messages for our mobile workforce, who can now respond faster by staying connected to all message types, even when out of the office.  CallXpress, coupled with the service and support from Voice Products, is far superior to our previous solution.”

CallXpress is the flagship platform of AVST, a leading developer of unified communications solutions.  It delivers advanced unified messaging and speech-enabled capabilities that are designed to provide a consistent corporate identity across multiple office locations and help mobile workers communicate and collaborate more productively and effectively regardless of their physical location.

“CallXpress is designed to provide companies with the most advanced messaging capabilities that fit at any stage of their corporate communications migration strategy,” said AVST’s Vice President of Marketing, Denny Michael.  Whether a company is looking to upgrade its existing infrastructure or install a completely new system, our primary objective is to make it as easy as possible for companies to receive the full benefit of a unified communications platform that supports their existing infrastructure.”

Because CallXpress is PBX independent, integrating with over 250 traditional and IP phone systems, integration is never an issue and administrative support is minimal.  CallXpress provides improved system administration through an easy to use Microsoft Windows® application, available across a LAN or WAN environment.  The solution is known for its advanced system administration benefits which reduce the total cost of ownership for large organizations by streamlining administration.

AVST has an extensive list of partners that sell and support its unified communications solutions throughout the world.  For additional product and sales information, visit http://www.avst.com/contactus/howtobuy.asp.  

About Voice Products
Voice Products specializes in supplying, implementing and supporting world-leading, key technologies that are driving the new communications revolution.  Its mission is to deliver innovative solutions without equal; provide service that exceeds client expectations; and create environments which foster teamwork and dedication among clients, staff and suppliers.

About Weil, Gotshal & Manges
Weil, Gotshal & Manges is a leading international law firm of over 1,200 lawyers worldwide, including 300 partners.  The firm is headquartered in New York, with offices located throughout Europe, the United States and Asia.  Weil, Gotshal & Manges offices operate as "one firm," allowing any of its lawyers to be available to clients anywhere in the world.

Weil, Gotshal & Manges is regulated by the Law Society of England and Wales.  We are not authorised under the Financial Services and Markets Act 2000 but we are able, in certain circumstances, to offer a limited range of investment services to clients because we are members of the Law Society.  We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. 

About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.

Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

AVST Unified Communications - 2 minute movie about AVST:
http://www.youtube.com/watch?v=S0rSSzvRu1E