AVST News

Unified Messaging Educational Site Launched by AVST and ITworld.com

New Website Provides Public Access to Whitepapers, Research and Resources; Everything You Need to Know about Unified Messaging

Foothill Ranch, Calif., February 28, 2007Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of unified communications solutions, today announced the launch of a new educational website where a wide range of resources about unified communications can be viewed and accessed.  An information portal containing whitepapers, industry research, videos, case studies and recent industry news, the new site is hosted by ITworld.com and sponsored by AVST.  The educational website is part of ITworld.com’s FocalPoint Technology Strategy Solutions Center and can be accessed at http://www.avst.com/focalpoint.

With 25 years of experience in supplying call processing, voice messaging, unified messaging (UM) and unified communications (UC) solutions, AVST is committed to educating the market on the benefits of UC.  The launch of this new site, and the quality of the content contained, is validation of this ongoing commitment and provides AVST with the opportunity to help businesses of all sizes understand their options as they contemplate upgrading their legacy voice mail system with a feature-rich UC solution.

According to Denny Michael, AVST’s Vice President of Marketing, “Many companies are struggling with the decision to update their outdated, end-of-life legacy voice mail system.  This decision doesn’t have to be difficult, but today is a challenge because many IT decision-makers don’t understand their options.  This new site will provide anyone interested in learning about UC and UM with a single online venue for point-and-click access to anything they need to know about upgrading to the next generation in communications solutions.”

Targeted to IT and telephony managers in a variety of industries, the new educational website will be updated daily with an industry news feed from ITworld.com.  A variety of information can be obtained including: 

  • Background materials such as whitepapers and FAQs
  • UC implementation case studies
  • Videos, questionnaires and other interactive resources
  • Research from UC-focused industry analysts

In addition to educational resources, the new site offers visitors with information on timely topics of interest.  For example, “The difference between UM and UC,” and “The Three C’s of UC: Compliance, Confidentiality and Capacity,” and an overview of recent legislation requiring hands-free use of cellular phones and how UC can keep drivers compliant and safe.

“Visitors to the site will gain information that will not only help them understand the impact of UC on their business, but also how they can make the move at a minimal investment and with relatively no end-user training,” added Michael.  Investing in a new communications infrastructure can affect a business in three ways: employee productivity, customer service, and dollar costs.  With our solution, CallXpress®, we already have one of the most flexible, cost-effective solutions on the market.  Now, we’re arming IT professionals with an online portal that can help ease the transition and increase their knowledge-base before committing to making that investment.”

The new site is available now and can be accessed at http://www.avst.com/focalpoint.

About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.

Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

AVST Unified Communications - 2 minute movie about AVST:
http://www.youtube.com/watch?v=S0rSSzvRu1E