AVST News

AVST Debuts New TUI Emulation to Support the Rapid Replacement of Legacy Voice Mail Systems

FOOTHILL RANCH, Calif., November 27, 2007Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of unified communications solutions, today announced new CallXpress functionality which emulates the Nortel Meridian Mail telephone user interface (TUI). This new functionality ensures simple, seamless and timely migration as customers replace their first generation voice mail systems and begin their move to a next generation unified communications solution.

As first generation voice mail offerings continue to reach end-of-life, companies look to unified communications solutions as a logical replacement.  AVST continues with its corporate initiative to emulate the TUI interface of legacy voice mail systems, offering a transparent and painless migration path for companies making the switch to unified communications.

CallXpress is designed for businesses seeking to integrate or migrate their voice mail systems. Many companies are facing the issue of integrating various voice mail systems at multiple locations. CallXpress integrates with multiple TUI’s at multiple locations to work seamlessly together, transparent to its users. 

The Nortel Meridian Mail emulation reinforces AVST’s ongoing commitment to address the needs of organizations’ rapid replacement of legacy voice mail systems,” said Tom Minifie, AVST’s Vice President of Product Management.  “In addition, we continue to see customers starting their IP Telephony migration projects. With over 250 traditional and IP PBX integrations in our library and the ability to support multiple integrations on the same system, CallXpress is the ideal application to bridge new capabilities such as IP telephony, mobility, and unified messaging.”

CallXpress is the world leader in TUI emulations, with an impressive list that includes Nortel Meridian Mail, Octel® Aria®, Octel Serenade®, Avaya® INTUITY AUDIX®, and Mitel® NuPoint with Centigram interface.  Additionally, CallXpress offers seamless compatibility to multiple TUIs on the same system. This is particularly beneficial for the many organizations that have multiple systems that all need to be replaced.

One organization benefiting from AVST’s flagship unified communications solution is Del Monte Foods. CallXpress was recently chosen by Del Monte to replace an aging Octel voice mail system, and is helping the company reduce costs and smoothly transition to a company-wide Voice-over-IP (VoIP) communications system. “CallXpress was the perfect fit for us,” said Del Monte Foods’ Manager of Telecommunications, Dennis Tokarski.  “Because it is PBX independent, and mimics Octel’s user interface, it was extremely simple to switch 3,000 employees over to the new system.”

CallXpress delivers world-class call processing, voice mail, unified messaging, fax, notification and speech-enabled personal assistant.  CallXpress is the only UC solution that gives IT managers a choice of four unified messaging (UM) architectures based on the needs of their business.  IT managers can choose between server-based, client-based, secure and simplified architectures or mix and match architectures based on individual departmental requirements.  This unprecedented flexibility facilitates growth and helps manage their approach to compliance and confidentiality.   

About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.

Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

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