Active Voice Provides Mobile Unified Messaging Solutions to Hill & Co. Real Estate Agents
ill & Co. Migrates from their Aging Voicemail System and Meets Critical Communication Needs for their Highly Mobile Workforce with Active Voice Kinesis
“Having a reliable unified messaging system is no longer a ‘want to have’- it is a ‘must have’, especially in the world of selling real estate,” explained Jeremy Ferguson, Director of Technology, Hill & Co. “Our agents, who are geographically dispersed throughout the San Francisco area, needed an easy-to-adopt and user-friendly system that helped them focus on their clients. Active Voice’s Kinesis product provided us the technology and service we needed to upgrade our communication system, which in turn made our agents and, ultimately, our clients happy. Active Voice provides not only the most advanced Unified Messaging solutions but also the easiest way to migrate from traditional VM to Unified Communications in a gradual approach without the need to replace other existing investments or retrain our staff.”
The largest single value Hill & Co. has realized through Kinesis is its ability to improve their agents’ ability to respond, thus increasing productivity, improving client satisfaction and enriching the bottom line.
“Hill & Co. is a primary example of companies realizing the business impacts of migrating to unified messaging systems,” said Eyal Inbar, General Manager of Marketing, Active Voice. “When Hill & Co. began searching for a suitable unified messaging solution, they were looking for the most advanced yet easy-to-use UM system that met the critical needs of their mobile and geographically dispersed workforce. Hill & Co. evaluated several UM providers and found that our Kinesis platform was the perfect match for their specific needs.”
“In a highly competitive market such as real estate, companies like Hill & Co. have to look at strategically improving their organization to stay ahead of the competition,” continued Inbar. “Active Voice’s ability to integrate with their existing phone system and infrastructure, as well as emulate the telephone user interface of their aging Octel voice mail system allows Hill & Co. to not only gain a competitive advantage of increased productivity, but eliminates any need to retrain employees or replace their existing IT investment.”
About Hill & Co.
Founded in 1956, Hill & Co. Real Estate is a San Francisco brokerage long associated with the City's finest properties. With three offices and nearly 100 full-time agents, the company enables clients to successfully navigate San Francisco's complex real estate market. Two additional Hill & Co. offices provide property management and rental services. For more information, visit www.hill-co.com.
* All cited names and/or trademarks are the property of their respective owners.
With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions. Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure. Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future. Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
XMedius is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud communications solutions enable businesses to benefit from secure and unified communication as well as to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. Based in Montreal (Canada) with offices in Seattle (USA) and Paris (France), the company serves businesses, enterprises and service providers through a global team of customer focused employees. Its solutions are deployed worldwide in over 17,500 locations across education, financial, government, healthcare, manufacturing, retail and legal services sectors. For more information about XMedius and its solutions, visit www.xmedius.com.
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