AVST News

AVST Unveils CallXpress® 7.91 Unified Communications Solution

New Release Offers Enhanced Digital Networking for Multi-Site Enterprises; Enhancements Provide Greater Interoperability, Capacity and Reliability

Orlando, Fla., March 18, 2008Applied Voice & Speech Technologies, Inc. (AVST) today unveiled a new version of its flagship Unified Communications solution, CallXpress.  The new release, CallXpress 7.91, enhances AVST’s powerful Unified Communications platform with a host of new features that address the needs of multi-site organizations and market demands for greater capacity and interoperability with the latest IP-PBX, groupware and server technology.

As corporate mergers and acquisitions continue to grow, the need to support mixed PBX environments and geographically dispersed offices is also on the rise. Couple this with recent end-of-life announcements for legacy voice mail platforms and corporate demands for greater capacity and more flexibility and it becomes clear why IT decision makers are challenged to find the right solution for their unique environments.

The new release of CallXpress simplifies the problem with a series of new features that address these market demands including redesigned Digital Networking, new IP integrations and a new Nortel® Meridian Mail Telephone User Interface (TUI) emulation. Digital Networking allows organizations with geographically dispersed offices to network multiple systems together and send messages back and forth across systems.   This new “star architecture” provides a more robust, reliable, and cost-effective solution which includes increased capacity and the elimination of a separate digital networking server at each location.  In addition, CallXpress offers administrators the ability to manage subscribers of all CallXpress servers from a single global view.

"Enterprise organizations are facing a myriad of complex issues regarding the deployment of next-generation Unified Communications solutions in a mixed TDM and IP-PBX environment," said AVST’s Vice President of Product Management, Tom Minifie.  “A recent survey from a Business Communication Review NetSeminar sponsored by AVST revealed that 74 percent of organizations had two or more unique PBX systems to support. This makes for a wide range of issues regarding the deployment of next generation solutions as organizations strive to protect their existing infrastructure as they make the transition to IP-telephony.”

Addressing this challenge, AVST offers over 250 TDM and IP integrations with the ability to support multiple switches on a single CallXpress platform.  The new release extends AVST’s  leadership position in offering the broadest range of IP integrations with new or updated support for Sphere® Sphericall SIP, Dialogic 1000 Media Gateway (DMG), Alcatel-Lucent OmniPCX Enterprise SIP, Cisco® Unified Communications Manager SCCP, and Nortel® CS1000 SIP.

The new Nortel Meridian Mail TUI emulation reinforces AVST’s ongoing commitment to address the needs of organizations that are rapidly replacing legacy voice mail systems.  This TUI joins the Octel® Aria®, Octel Serenade®, Avaya® INTUITY AUDIX®, and Mitel® NuPoint with Centigram interface emulations, making CallXpress the world leader in first generation voice mail TUI emulations.  Additionally, CallXpress offers seamless compatibility to multiple TUIs on the same system. This is particularly beneficial for the large volume of organizations with multiple systems that are all being replaced.  CallXpress 7.91 also includes Groupware support for Microsoft® Exchange 2007 and Lotus® Notes®/Domino® 8.0 and support for the new PCI Express telephony cards.

"AVST prides itself on delivering best-in-class UC solutions to the large enterprise or multi-site organizations. CallXpress 7.91 demonstrates not only our innovative capabilities, but also our ability to understand and anticipate the needs for scalability and centralization in today's fast-paced, ever-changing environments," Minifie said.  

CallXpress 7.91 is currently in field trial and scheduled for general availability in the next 90 days through AVST’s established reseller channels.  AVST has an extensive list of partners that sell and support its unified communications solutions throughout the world.  For sales information, visit www.avst.com.

About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.

Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

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