Active Voice Chooses LumenVox Speech Recognition for SPEAK Solution
Digium® hardware rounds out SMB-positioned auto attendant solution
“Until now, only large enterprises could afford powerful and robust speech-driven solutions. SPEAK changes this paradigm,” said Eyal Inbar, General Manager of Marketing and Product Development, Active Voice. “We are pleased to work with LumenVox and Digium to deliver a practical and viable speech-enabled auto attendant that is designed just for the specific needs of SMBs. Lower costs combined with plug-and-play convenience help make SPEAK the ideal solution, allowing SMBs to see beneficial results of their investment very quickly.”
Active Voice chose LumenVox and Digium because of their proven technologies, added Inbar. “Active Voice SPEAK leverages LumenVox’s cutting-edge Speech Engine and Digium’s open standard hardware, enabling SPEAK to be offered at a price point that is unbeatable in the market and at a level of sophistication that is yet to be experienced by SMBs. The bottom line of SPEAK is simplicity, affordability and ease of use.”
The engineering framework for SPEAK enables an out-of-the-box turnkey solution that is considerably more affordable, while being easy to implement, deploy and use — requirements for SMBs. SPEAK uses the LumenVox Speech Engine to power the robust and accurate speech-enabled functionality. In addition, the Digium hardware enables the high performance, yet affordable connectivity.
“Active Voice is leading the way by providing a communications solution for a traditionally underserved market,” said Edward Miller, president of LumenVox. “LumenVox has continuously evangelized the need for speech-enabled applications for companies of all sizes, and now Active Voice brings this vision to the market with SPEAK, a powerful solution.”
“SMBs have rigorous telephony requirements and the industry is actively creating solutions to meet those needs at price points that smaller companies can afford,” said Jim Webster, director of technology partnerships at Digium. “We’re proud to be working with Active Voice and be building on our relationship with long-time partner LumenVox to become an integral part of the new SPEAK speech-enabled solution for SMBs.”
SPEAK leverages open standards and cutting-edge technologies to integrate seamlessly into existing voice, data and telephony infrastructures — whether they are IP or TDM — saving companies cost and time commitments. This technology also responds to the current and emerging requirements of the mobile workforce, and utilizes a total hands-free mode that ensures safety for workers in a mobile environment while increasing overall productivity.
Speech access to e-mail and calendaring modules gives SMBs the resources they need to be connected, no matter where work may take them. SPEAK also enhances the customer service experience by utilizing a speech-enabled auto attendant and corporate directory, allowing callers to be routed quickly and effectively, giving employees the time to focus on other more productive tasks.
For more information about Active Voice SPEAK, please visit http://www.activevoice.com/products/SPEAK.
LumenVox provides powerful and affordable speech recognition software together with a committed focus on excellent customer service. Its innovative speech technology empowers channel integrators, developers, and solution providers to design and deploy dynamic speech solutions. LumenVox has gained industry recognition by winning over 25 awards for innovation, technical excellence, and user’s choice for our Speech Engine, Speech Platform and Speech Tuner. LumenVox can be reached at 877-977-0707 or at http://www.LumenVox.com.
With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.
Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.
Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
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