AVST News

AVST Offers CX-E in the Cloud

New Subscription-Based Cloud Delivery Model; Maintains All Premise-Based Features & Resiliency

ORLANDO, Booth #1121, March 7, 2016 Today at Enterprise Connect, Applied Voice & Speech Technologies, Inc. (AVST) has answered the call for its popular CX-E enterprise class Unified Communications (UC) solution to be delivered from the cloud. This offering changes the game for businesses looking for best-of-breed, cloud-based UC applications. The subscription-based cloud model brings all of the features, resiliency and interoperability that have defined the CX-E premise-based offering for more than 30 years. This flexible new licensing and delivery option enables customers to deploy CX-E their way premise, hybrid or cloud.

The enhanced deployment flexibility of CX-E comes at a critical time in the evolution of cloud technologies and growth predictions for UC cloud services. According to Gartner, cloud UC end-user spending is expected to accelerate from 28 percent of spend in 2015 to 41 percent of UC spend in 2020. This trend is driven by increased end-user acceptance of cloud-based acquisition approaches and is supported by providers who are placing a greater proportion of their sales, marketing and product development efforts into their cloud service offerings and delivery capabilities.

"We're bringing the freedom of choice to our customers to consume and deploy AVST's world-class UC technology in the form factor of their choice including premise, hybrid or cloud and have the flexibility to change their mind in the future," said AVST President & CEO Hardy Myers. "We have set the bar for UC interoperability in the enterprise, and now we are raising it by making all of the features of our premise-based solution accessible from the cloud. This new cloud delivery model for CX-E meets the needs of enterprises seeking to achieve greater elasticity in their UC solution deployment model and shifts the consumption model from a CAPEX to an OPEX paradigm."

CX-E's new subscription-based cloud delivery model offers:

  • Broadest UC Interoperability to any IT Infrastructure Premise, Hybrid and Cloud
  • Resilient and Scalable Architecture
  • Unified and Voice Messaging
  • Secure UC Mobile Client for iPhone and Android
  • Speech-Enabled Personal Assistant
  • Automated Attendant
  • Call Center
  • Notification
  • Communications-Enabled Business Process Solutions including IVR

AVST will unveil the new CX-E cloud deployment option at Enterprise Connect in booth #1121. In addition, AVST CTO Tom Minifie will moderate a panel session for businesses making the transition to Skype for Business: "Skype for Business A Customer's Journey." The educational session will be held on Tuesday, March 8 at 2:30 p.m.  Participants include Roy King, Senior Business Development Manager at Microsoft, and Russell Batchelor, Enterprise Strategy Architect.

CX-E in the Cloud will be available Q2 2016.  For more information, visit www.avst.com.

Gartner: Forecast Analysis: Unified Communications, Worldwide, 4Q15 Update Published: 7 January 2016 Analyst(s): Megan Marek Fernandez, Daniel O'Connell, Scott Morrison, Mika Rajamaki, Tom Eagle

About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions.

Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

AVST Unified Communications - 2 minute movie about AVST:
http://www.youtube.com/watch?v=S0rSSzvRu1E