Mobility Among Top Trends Addressed by AVST at EDUCAUSE
ANAHEIM, Calif., Booth #1358, October 25, 2016 – Today's increasingly mobile workplace has extended to the higher education sector – with an ever-growing number of faculty and staff needing access to their institution's network and resources while away from their offices and classrooms. This week at the EDUCAUSE 2016 Annual Conference, Applied Voice & Speech Technologies, Inc. (AVST) is showcasing its newest release of CX-E, which now provides a secure mobile client to all users. AVST's secure mobile client helps faculty and staff manage inbound and outbound calls, messages, contacts, availability, and personal preferences.
With more than 1,200 educational institutions worldwide utilizing its technology for campus-wide communications, AVST knows what it takes to bring secure mobile communications to higher education. The largest public and private universities in the U.S. – as well as the largest university in Canada – use AVST solutions.
As faculty have gone mobile, voice remains the communications channel of choice. Picking up the phone is the top option when information needs to be exchanged and decisions need to be made. AVST increases first time call completion so the most critical inbound calls have the best chance to reach faculty and staff no matter where they are located. Through context-based call routing, information is collected from a variety of sources including location, calendar and presence. When a call cannot be answered by a recipient, AVST can deliver a message that explains why. This message can include return date/time information so that callers are able to make an informed decision as to whether they should leave a message or try another person.
"We continuously strive to provide higher education institutions with the applications they need to be efficient and responsive in their interactions," said AVST Senior Vice President of Sales & Marketing Denny Michael. "We are pleased to once again attend EDUCAUSE and impart our knowledge of UC best practices."
A nonprofit association, EDUCAUSE is the foremost community of IT leaders and professionals committed to advancing higher education. With over 7,000 attendees, the EDUCAUSE Annual Conference presents a robust, community-generated program that explores the toughest IT issues facing higher education.
For more information about AVST's products for the higher education marketplace, stop by their booth #1358 at EDUCAUSE or visit the company's website at www.avst.com/education.
With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions. Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure. Thousands of businesses worldwide rely on AVST's advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST's UC platform provides a future-proofed bridge to their digital future. Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
XMedius is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud communications solutions enable businesses to benefit from secure and unified communication as well as to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. Based in Montreal (Canada) with offices in Seattle (USA) and Paris (France), the company serves businesses, enterprises and service providers through a global team of customer focused employees. Its solutions are deployed worldwide in over 17,500 locations across education, financial, government, healthcare, manufacturing, retail and legal services sectors. For more information about XMedius and its solutions, visit www.xmedius.com.
Lages & Associates