AVST And Ziff Davis Media Join Forces To Discuss The Evolution Of Enterprise Communications From Voice Mail To Unified Communications In E-Seminar On February 5, 2004
Industry Leaders Address How to Keep Costs Down for Enterprises Seeking to Successfully Migrate From Their Legacy Voice Mail Systems to Next Generation Unified Communication Solutions
Foothill Ranch, California, January 29, 2004 – Applied Voice & Speech Technologies Inc. (AVST), a leading provider of unified communications solutions for the enterprise market, and Ziff Davis Media have joined forces to present a live Web-based e-Seminar titled “Beyond Voice Mail: Reducing Business Costs With the Latest Generation of Unified Communications Applications” at 2:00 p.m. Eastern / 11:00 a.m. Pacific on Thursday, February 5, 2004.
This hour-long e-Seminar provides an opportunity for enterprises to gain a deeper understanding of the options available to them for the move beyond legacy based voice mail systems to the next generation of enterprise communications solutions designed for today’s changing business environment.
“Over the last few years we’ve witnessed the emergence of new approaches for unifying various types of messages including software based fax messaging, voice mail and email,” said Hardy Myers, AVST President and CEO. “Additionally, today’s best of breed Unified Communications solutions leverage the latest speech technology to provide a more efficient and effective front end to a business and supply advanced mobility features to tackle the issues of expanding mobile work forces and more demanding work environments. These solutions offer a far better return on investment than the previous technology and provide businesses that choose to adopt the technology with a significant competitive advantage. This e-Seminar will educate, update and communicate the latest advancements in unified communications for all who attend.”
AVST’s CallXpress is an enterprise wide solution that organizes each employee's voice, fax, and email in their own Lotus Notes inbox. CallXpress provides access to corporate data and messages via telephone, wireless device, computer, or the Internet by connecting the company’s existing business tools – the LAN, PBX, computer, telephone and Lotus Domino Server. CallXpress also offers users the ability to place calls automatically via the Lotus Notes client, or via the CallXpress LiveReply feature which initiates return calls to message senders.
The Ziff Davis Media e-Seminar will provide an overview of today’s communications landscape and will offer tips for selecting the right communications strategy and infrastructure for optimal customer contact and retention. The presentation includes a real-life case study describing how unified communications positively impacted the operation of a busy Century 21 office in Southern California. Online seminar speakers include:
- Mike Crowley, Regional Vice President of CENTURY 21 Automated Real Estate Center
- Frank Derfler, VP, Market Experts Group of Ziff Davis Media
- Blair Pleasant, President of COMMfusion
- Hardy Myers, President and CEO of Applied Voice and Speech Technologies, Inc. (AVST)
“From a communications perspective, enterprises today cannot afford to fall behind in providing quality service to their customers,” said Blair Pleasant, Principle Analyst and President of COMMfusion. “Older communications systems based on legacy voice mail technology simply do not address the demands of today’s businesses. A well thought out communications strategy, designed to cope with today’s new demands, is essential to gaining a competitive advantage.”
Those who attend this e-Seminar will learn:
- About the evolution of messaging to include fax, voice mail and e-mail in one unified solution
- The differences between voice mail, unified messaging and unified communications
- How to replace existing outdated voice mail systems with unified communications solutions regardless of your PBX or IP telephone system
- How speech-enabled unified communications solutions can dramatically improve the customer and end user experience
- How to enable your workforce to remain productive despite the emerging requirements of new "hands-free" laws and regulations
- How to leverage tax law changes to your benefit in the acquisition of new communications technology
- How unified communications changed the operation of a busy Century 21 office
To register for this free, online seminar, please visit: www.webseminarslive.com.
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Media Contacts:
Kerry Fedro
Lages & Associates
949.453.8080
kerry@lages.com
About AVST
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
View a 1 minute movie about AVST:
http://www.youtube.com/watch?v=sSqx3YQ-PNQ
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