AVST Augments Unified Communications Solution With Message Termination Detection Feature
Patent Pending Feature Enhances User Experience and Enables Hands-Free Call Termination of Voicemail Messages in a Mobile Environment
Foothill Ranch, California, February 10, 2004 – Applied Voice & Speech Technologies Inc. (AVST) today announced that it has enhanced its speech-enabled unified communications solution with a significant new feature that enables the hands-free termination of a voicemail or email message. This unique feature, Message Termination Detection™ (MTD™), addresses the growing requirement for hands-free communications, by providing the ability for mobile users to end a voicemail or email message without the use of their hands.
A leading provider of unified communications solutions for the enterprise market, AVST has introduced this new feature as cities, states and countries worldwide are considering instituting a requirement for hands-free cellular phone use while driving. "According to the National Highway Traffic and Safety Administration, 25 percent of vehicle accidents are due to driver distraction," said Hardy Myers, AVST President and CEO. "The MTD feature closes the loop on the hands-free, speech-enabled voicemail and email message origination. Now, users can terminate a message without taking their eyes off of the road to push a button to end a recording. It's another example of our commitment to delivering superior mobility features for today's workforce through the continued development of our speech application technology."
The MTD feature solves the classic problem in a hands-free situation when a user is recording a message and wants to end that message. Most speech technology is designed to stop recording when silence is detected, however, the reality is that outside of normal office or closed room environments, background noise is pervasive and will reactivate the continuation of the recording. AVST has developed a patent-pending algorithm, the MTD feature, which recognizes the difference between voice and background noise allowing it to detect true voice-silence and stop recording.
"Today's workforce is much more mobile which requires employees to use their cellular phones while driving, while at the airport or in public places that are noisy. Regardless of whether these individuals are on a cellular phone, on the road, or in noisy environment, MTD allows them to terminate a voice mail or email message in a hands-free manner," added Myers. "Our unified communications solution is designed to meet the current and emerging requirements of enterprise businesses for real-time mobile communications. We will continue to look for ways that we can enhance our technology to enable a company's mobile workforce to remain safe, productive and efficient while working remotely or commuting."
The MTD feature is available now and has been integrated into the latest version of the company's speech-enabled software. The parameters that detect length of time for voice-silence before terminating a call are customizable.
The patent that AVST has filed for the MTD algorithm is the sixth technology patent filed by the company. The move to patent this feature and other technology innovations, developed by the world-class engineering department of AVST, are further examples of AVST's aggressive program to protect its intellectual property.
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Media Contacts:
Kerry Fedro
Lages & Associates
949.453.8080
kerry@lages.com
About AVST
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
View a 1 minute movie about AVST:
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