AVST’s annual end user conference is held this year at the New York-New York Hotel & Casino in Las Vegas from August 3rd – 5th.  The event provides an opportunity for CallXpress users to come together and share ideas and expertise with other users while being given unprecedented access to AVST engineers and product managers.  With the addition of the online community, AVST has extended its user group meeting to the virtual world by providing an online social network for CallXpress User Group members to connect and collaborate about their communications solutions needs throughout the year.

An integral component of the AVST Online Community, a Web 2.0 initiative from the company, is its User Forum designed to facilitate 24/7 interaction with its end users.  Forum members can participate in online discussions with their peers as well as with key AVST personnel, on everything from industry news to CallXpress tips.

The AVST Online Community also provides access to end user training and webinars, up to date product announcements and participation in early adopter programs and customer surveys.  Members of the community will also be introduced to industry and product experts through a series of “Ask the CallXpert” blogs.  CallXperts, typically AVST Product Managers and Engineers, will share their stories and experiences; offer tips and tricks, provide advice for exploring some of the lesser known features available with the CallXpress product line and act as community leaders.

”AVST is committed to engaging with CallXpress users and facilitating communication between them,” stated Denny Michael, AVST’s Vice President of Marketing.  "The User Forum is the cornerstone of the online community, and we believe that the shared experiences of our customers will foster affinity for CallXpress throughout the community.  As our technology broadens and our user base grows, we continue to find new ways to keep our end users involved in the development process.  We feel the User Forum is not only an excellent channel for us to address product questions and offer new solutions, it is also a good resource for identifying new opportunities."

With over 40,000 systems deployed worldwide, AVST’s flagship product, CallXpress, delivers world-class call processing, voice mail, unified messaging, fax, notification and speech-enabled personal assistant capabilities to help organizations become more productive.  Users can manage voice, fax and e-mail messages from any location at any time—via laptop, telephone, cell phone or the Internet.

“Our ultimate goal is to have all of our end users online, collaborating with each other as they deploy CallXpress and using the forum to build a knowledge base for frequently asked questions,” continued Michael.  “We are excited about the opportunity the online community creates to establish contact and relationships with our end users, as their input is critical to us as we move forward with future product releases.”

For more information, please visit AVST’s User Forum home page at: http://www.avst.com/forum.  AVST’s CallXpress User forums are available to all CallXpress customers with current XpressCare^® contracts.

About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions with over 10 million users that rely on its products and services to maximize their productivity. With nearly 30 years of innovation excellence, AVST is focused on delivering solutions that increase user and business productivity. Its flagship Unified Communications platform, CallXpress®, offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. With CallXpress, an organization can protect and extend its existing data and telephony infrastructure investment — now and into the future.

Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. AVST's Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.