Irvine, Calif., (September 5, 2003) – Sound Advantage LLC, a leading developer of next generation communications applications, has finalized the technical integration of its product lines including SANDi® and Mobility Messenger™ with the Samsung DCS product line. The integration is expected to allow Sound Advantage to further penetrate the small-to-medium sized business (SMB) marketplace.
“Considering the highly competitive nature of the market place and the appetite of the SMB segment for speech-enabled solutions, the integration of our Sandi and Mobility Messenger product lines with the Samsung DCS product is a clear technological advancement,” stated Hardy Myers, President of Sound Advantage. “Our goal is to expand the marketing opportunities of this integration to the SMB segment of the Samsung installed base of customers by delivering world class large enterprise functionality for the small-to-medium sized business.”
The DCS product line is Samsung’s voice and data system designed to address the needs of small businesses. The technical integration provided by Sound Advantage enables these systems to now enjoy the power of speech recognition driven applications. The combined solution enables users to access their contacts, voicemail, faxes and emails utilizing simple speech commands. Significantly, Sound Advantage's solutions have been designed to meet the requirements of an increasingly mobile workforce by providing a hands-free, speech-enabled interface that allows them to be more accessible and productive while operating remotely, commuting or traveling.
Sound Advantage’s solutions include speech-enabled auto attendant and voicemail, find-me/follow-me functionality and remote office call forwarding. Specifically designed to easily integrate with existing phone and messaging systems, the Sound Advantage auto attendant utilizes a speech interface to efficiently route incoming calls to the desired person, department or company information. End users have the flexibility to transparently redirect incoming calls to their current location, enabling them to be more efficient and effective while working remotely. The product is designed to be highly scalable thereby allowing a business to deploy a customer-friendly, speech-enabled auto attendant for the entire business while providing the full suite of mobility functionality to the portion of the workforce like the sales and support teams that can benefit from it most. Sound Advantage utilizes state of the art speech technology from Nuance Communications in all its products ensuring a superior level of speech recognition.
The Sound Advantage SANDi product line is sold through its authorized resellers while its Mobility Messenger product line is sold through its national distribution partner, CoMatrix, Inc.
About Sound Advantage
Established in 1997, Sound Advantage is a leading developer of speech-enabled communications solutions for the small to medium enterprise market. The company’s applications facilitate call completion and provide speech-enabled features and functionality to meet the emerging mobility requirements of today's workforce. For more information call 949-699-2300 or access the company's website at www.avst.com.
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About AVST
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.
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